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Ourisman Toyota 40

Edgewood, MD

4.7
441 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 441 reviews

November 21, 2024

Derrick went above and beyond to make my car buy experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with. More

by Heather G
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I called to purchase the 2 yr, 5 oil change, tire rotation package for $350. Frank Wilson helped me buy the package on line versus coming to the dealership. He was courteous and efficient. I could no More

by clibonati
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Ourisman Toyota 40 responded

Thank you, clibonati for taking the time to leave us a review! I'm happy to hear Frank took good care of you, we look forward to seeing you in the future as you redeem the pre-paid services.

November 15, 2024

Very good helper for me to get my first car, also told me how to get a very good deal. More

by Gavinmin0106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Ourisman Toyota 40 responded

Thank you Gavin, we hope you are loving your new car!

November 15, 2024

A great helper for me to get my first car and helped me to get the best deal. More

by Gavinmin0106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Ourisman Toyota 40 responded

I'm so glad I could help you find your first car and get the best deal! It was a pleasure assisting you through the process. Wishing you many happy miles ahead in your new ride! If you need anything else, don't hesitate to reach out. Ron The Champ Jackson Sales Manager

November 14, 2024

The best dealership ever they help me get on the road in fashion and style and now I’m closer to my dreams and goals thanks to this dealership More

by Hendersonsean11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Ourisman Toyota 40 responded

Thank you Hendersonsean, we are happy to be a part of you pursuing your dreams!

November 12, 2024

Derrick helped me out in a very professional and honest manner. Would give six stars if I could. More

by rstiemly98
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Ourisman Toyota 40 responded

Thank you so much rstiemly98, we wish there was a 6 star option as well!

November 08, 2024

Ron was nice enough to help me with the purchase of my highlander. He was patient enough to listen to my concerns and explained all I needed to know. I am grateful More

by Mwenya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ourisman Toyota 40 responded

That's wonderful to hear! It sounds like Ron went above and beyond to make sure you had a smooth and informed experience with your Highlander purchase. His patience and attentiveness to your needs must have made a big difference. Enjoy your new vehicle, and kudos to Ron for his excellent support!

November 05, 2024

Efficient, quick and thorough. Every service has been explained to me in details and the team has always been kind and courteous . More

by Df
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ourisman Toyota 40 responded

DF-Thank you so much for taking the time to leave us feedback! I'm happy to hear that you are treated well, and the service is explained properly. Keep coming back!

November 01, 2024

Derrick was a great salesperson to work with. He was fair in his negotiating, professional, and personable. He made it very easy to choose this dealership. I had some issues with F&I: (1) not che More

by S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ourisman Toyota 40 responded

We're thrilled to hear that Derrick provided you with such a positive and seamless experience. We also appreciate your feedback on the F&I process; it’s crucial for us to ensure transparency and accuracy. We're glad our team was able to address those issues quickly. Your insights are valuable as they help us improve, and we're grateful you chose us. Enjoy your new vehicle, and please don’t hesitate to reach out if there's anything more we can do for you! Ron Jackson Sales Manager

October 26, 2024

The sales people do not use high pressure tactics and are very easy to work with. This is the second vehicle I've purchased from this dealership. More

by gregoryns
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Ourisman Toyota 40 responded

Thank you for your review. We truly appreciate your repeat business!

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