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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.9
2,669 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 1,365 service reviews

December 09, 2025

Everything was quick and smooth from drop off to payment. Vince did a great job. More

by johnthomaswhatley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vincent Garcia
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Dec 09, 2025 -

Ourisman Lexus of Rockville responded

We really appreciate you taking the time to leave Vince and Ourisman Lexus of Rockville this awesome review, thank you!

December 06, 2025

The staff at this dealership are friendly and accommodating. I’ve always had a pleasant experience. More

by shelley2009
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Omar Perez
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Dec 08, 2025 -

Ourisman Lexus of Rockville responded

Shelley, it means so much to us to see your review! Thanks from the team at Ourisman Lexus of Rockville.

December 04, 2025

Excellent efficient service provided by Jimmy and the service team. Comfortable waiting area with complimentary snacks provided. More

by Drfrankel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jimmy
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Dec 04, 2025 -

Ourisman Lexus of Rockville responded

We’re so delighted you enjoyed Jimmy's efficient service and our comfortable lounge! We look forward to welcoming you back to Ourisman Lexus of Rockville. Safe travels!

November 25, 2025

Andres has always been professional and attentive to the service of my vehicle. My rating for the staff and Andres is 100 percent great.. More

by mkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Nov 25, 2025 -

Ourisman Lexus of Rockville responded

Thank you for your confidence in Ourisman Lexus of Rockville and our team, especially Andres! We look forward to welcoming you back next time. Have a lovely day!

November 18, 2025

Omar was our advisor on Lexus of Rockville. Service was done on time and with all details provided. Thankyou More

by mikhaylenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 18, 2025 -

Ourisman Lexus of Rockville responded

We appreciate your feedback! It's great to hear Omar provided you with prompt and thorough assistance. We hope to welcome you back to Ourisman Lexus of Rockville for all of your future auto needs. Safe travels!

November 11, 2025

Excellent! Ms. Hoang was totally professional and customer focused. Explained everything and kept me in the loop the entire time. Definitely exceeded all expe More

by MarioD.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kat Hoang
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Nov 12, 2025 -

Ourisman Lexus of Rockville responded

Mario, thank you for sharing your positive experience with Ms. Hoang! We truly appreciate your feedback and look forward to your next visit here at Ourisman Lexus of Rockville.

November 06, 2025

I was able to make a service appt the same day. As always, the check-in people were efficient and nice. I never have a problem. More

by miguelnbass
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brendan
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Nov 07, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback about our team! We appreciate your continued support and look forward to serving you again at Ourisman Lexus of Rockville!

October 31, 2025

Great customer service and they are very professional and helpful. I like the following up for maintenance schedule and communication. More

by Mmeteku
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget his name
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Oct 31, 2025 -

Ourisman Lexus of Rockville responded

We're thrilled to hear you appreciated our customer service and communication at Ourisman Lexus of Rockville. Thank you for choosing us!

October 23, 2025

Typical five-star service. I was greeted promptly by Andres and he presented service options in a professional manor with no pressure. Work, wash and vacuum were completed wi More

by bwrenchii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Oct 24, 2025 -

Ourisman Lexus of Rockville responded

It's awesome to hear that you had such a positive experience with Andres and our team! We look forward to seeing you again at Ourisman Lexus of Rockville Service Center. Safe travels!

October 22, 2025

Adriana was our service advisor and was terrific. She got us a loaner and kept us informed every step of the way. The mechanic diagnosed our problem quickly, and our car was perfect when we picked More

by rapbap00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna
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Oct 22, 2025 -

Ourisman Lexus of Rockville responded

We’re so grateful for your feedback! It’s wonderful to hear that Adriana and our team took such good care of you. Thank you from all of us at Ourisman Lexus of Rockville!

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