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Ourisman Lexus of Rockville

Rockville, MD

4.9
3,027 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 3,027 reviews

November 07, 2026

I was taken advantage of and have had bad experience at this dealership- hugely overcharged for services More

by TT
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Sean, general manager
Nov 09, 2026 -

Ourisman Lexus of Rockville responded

We take claims of being overcharged seriously and would appreciate a chance to address your concerns directly. If you're open to discussing this further, please reach out to us at customercare@ourisman.com with your information so we can contact you direclty.

November 06, 2026

My experience with Justin was nothing less than outstanding. Looking forward to my next service. More

by ice1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
November 06, 2026

Very attentive. They communicate well. Service department is very efficient and very easy to access More

by yiatros.one
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Recommend Dealer
Yes
Employees Worked With
Brad Auslander
November 04, 2026

Wonderful customer service. . Mike took care of my Lexus rx350 issues very professional and exceptional.. More

by smittytran65
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Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
November 04, 2026

Exceptional experience. The dealership waiting area is well stocked with snacks, coffee, etc. and is very clean a very nice place to wait they did what they said they would More

by alan-shapiro
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike
November 03, 2026

Oil change price was not honestly disclosed at first place. Previously the service charges were listed on its website but now they are no longer listed. More

by Sunsouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason
Nov 03, 2026 -

Ourisman Lexus of Rockville responded

We aim to be upfront and transparent with our pricing from the get-go, and it's concerning to learn that this wasn't your experience. We would appreciate the opportunity to speak with you directly about your visit and clear up any confusion regarding our service charges. If you could contact us at customercare@ourisman.coml, we'd love to support you here. Thank you, The Ourisman Team

November 01, 2026

Excellent communication, friendly, easy to negotiate terms with. Pei Pei, my salesperson was lovely to work with. More

by Stan
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Pei Pei
November 01, 2026

My salesman Jin was excellent. Very knowledgeable about every model of Lexus. Good follow up, took his time going over details and with me. I would highly recommend dealership and More

by heather.psu98
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Recommend Dealer
Yes
Employees Worked With
Jin Bae
October 31, 2026

These guys are great. Mike took care of me even though I didn’t have an appointment. They offered me a loaner, which was a Lexus, not a rental car. My car was ready when More

by Robert R
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike
October 31, 2026

Omar, my service rep, greeted me with a smile and was very nice and attentive. My routine service was very good and Omar advised me of 2 failures that needed to be addressed. I approved replacing the 2 f More

by Bjmarg2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar
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