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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.9
2,868 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,868 reviews

June 07, 2026

Jimmy at Ourisman Lexus of Rockville is exceptional. Customer service is excellent. He is the reason I take my vehicle to this location for routine service. More

by Aamedical
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jimmy
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Jun 08, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback about Jimmy and the team! We love to see that we earned your five stars, and we hope to see you back at Ourisman Lexus of Rockville next time.

June 07, 2026

Brought car in for question and then was able to get it serviced with a loaner and had it all done by the next day’. Very accessible wonderful service. More

by Wilmal
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vincent
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Jun 08, 2026 -

Ourisman Lexus of Rockville responded

Hi Wilmal, it's wonderful to hear that Ourisman Lexus of Rockville took such great care of you. We look forward to our next opportunity to serve you and your vehicle!

June 05, 2026

I am always greeted with professionalism and outstanding customer service at this dealership from all staff members. More

by shelley2009
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Yes
Employees Worked With
Omar Perez was a an outstanding service advisor. He is always pleasant and courteous who keeps me fully informed while my vehicle is in for service.
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Jun 05, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback. We are thrilled to hear our team always delivers professional and outstanding service here at Ourisman Lexus of Rockville. Safe travels!

June 05, 2026

Mike was pleasantly helpful. Not much done because this my first checkup .Asked him several questions and he was very helpful. More

by Jazzguys
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 05, 2026 -

Ourisman Lexus of Rockville responded

It's great to hear that Mike was so helpful during your first visit! Thank you for choosing Ourisman Lexus of Rockville and for sharing your positive feedback.

June 04, 2026

Uriel A Rincon, who goes by his middle name, Tony, was extremely helpful and patient in assisting us finding 2026 Lexus RX 350 we wanted, even though it was not available at the dealership when we began s More

by Ashot.khrimian
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Uriel Anthony Rincon
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Jun 05, 2026 -

Ourisman Lexus of Rockville responded

Ashot, it's fantastic to hear Tony went above and beyond to help you find your 2026 Lexus RX 350! We truly appreciate your kind words and we'll be sure to share them with him. Thank you for choosing Ourisman Lexus of Rockville!

June 04, 2026

We are very satisfied with the service received and responsiveness of our Service Advisor and the maintenance work performed on our Lexus E350. More

by John
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Recommend Dealer
Yes
Employees Worked With
Brendan Bart
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Jun 05, 2026 -

Ourisman Lexus of Rockville responded

Hi John, thank you for your kind words! We're pleased you are satisfied with our Service Team's work. We look forward to serving you again at Ourisman Lexus of Rockville!

June 04, 2026

Very good and efficient service. Mason was professional and very helpful during the process. Recommend. More

by haoxuanxu1995
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mason
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Jun 04, 2026 -

Ourisman Lexus of Rockville responded

Thank you for recommending Mason and our team at Ourisman Lexus of Rockville! We appreciate your business and we hope to see you again down the road! Safe travels!

June 04, 2026

Very flexible scheduling options with same day service. Staff is knowledgeable and informative. The cost of service is expensive. More

by stdawes1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jimmy
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Jun 04, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback! We’re glad to hear you found our team knowledgeable and accommodating at Ourisman Lexus of Rockville. We understand service costs can add up, and we’re always here to help answer any questions you might have.

June 04, 2026

The service advisor was great! ! The car was service in a timely manner, I was satisfied with the level of service. More

by Rene.contreras
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Recommend Dealer
Yes
Employees Worked With
Brad
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Jun 04, 2026 -

Ourisman Lexus of Rockville responded

We are grateful for your wonderful feedback, Rene - thank you for trusting Ourisman Lexus of Rockville!

June 04, 2026

At Ourisman Lexus of Rockville I was very pleased with the care provided for both my car and me as a customer. All my requests and preferences, including the loaner car I wanted, were fulfilled, and commu More

by bluegiraffedc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 04, 2026 -

Ourisman Lexus of Rockville responded

Thank you for the glowing review! We’re happy to hear that Brandon and the team took such good care of you. We look forward to seeing you next time at Ourisman Lexus of Rockville!

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