Ourisman Lexus of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Exceptional experience. The dealership waiting area is well stocked with snacks, coffee, etc. and is very clean a very nice place to wait they did what they said they would The dealership waiting area is well stocked with snacks, coffee, etc. and is very clean a very nice place to wait they did what they said they would do and didn’t try to add any add-ons. They got me out of there fairly quickly. More
Oil change price was not honestly disclosed at first place. Previously the service charges were listed on its website but now they are no longer listed. place. Previously the service charges were listed on its website but now they are no longer listed. More
My salesman Jin was excellent. Very knowledgeable about every model of Lexus. Good follow up, took his time going over details and with me. I would highly recommend dealership and Very knowledgeable about every model of Lexus. Good follow up, took his time going over details and with me. I would highly recommend dealership and him. More
These guys are great. Mike took care of me even though I didn’t have an appointment. They offered me a loaner, which was a Lexus, not a rental car. My car was ready when Mike took care of me even though I didn’t have an appointment. They offered me a loaner, which was a Lexus, not a rental car. My car was ready when promised and the price was very fair. They even washed the car. Great experience from start to finish. More
Omar, my service rep, greeted me with a smile and was very nice and attentive. My routine service was very good and Omar advised me of 2 failures that needed to be addressed. I approved replacing the 2 f very nice and attentive. My routine service was very good and Omar advised me of 2 failures that needed to be addressed. I approved replacing the 2 front tires which were found to have bubbles and were a safety hazard. Because I was having the 2 front tires replaced, I would also need to have a front end alignment which would take up to 1 1/2 hours. I approved. Two and one half hours later my SUV was ready. Fortunately the two front tires were on sale which helped to lessen the blow. Omar showed me how to maneuver through the menu to address an issue I had with the climate control and I was on my way. Thank you Omar. More









