Ourisman Lexus of Rockville

Ozzie Jones, the Service Manager at Ourisman Lexis is smart, highly knowledgeable, and the sole reason I go to this dealer. He and his techs never fail to diagnose and capably address any issues which ar smart, highly knowledgeable, and the sole reason I go to this dealer. He and his techs never fail to diagnose and capably address any issues which are rare with this car. When Toyota inexplicably refused to cover a leaking engine seal which never should have happened, Ozzie did his best to keep me as a customer. Without him, I’d be history with Lexus, this dealer, and Toyota. More

I found the staff to be very helpful and professional-especially Chris Mendez as my assigned sales person. professional-especially Chris Mendez as my assigned sales person. More

Rod Heskee was very helpful in facilitating the purchase of my car. He has been professional through the entire process. I can reach out to him and get a response promptly. He is approachable and knowle of my car. He has been professional through the entire process. I can reach out to him and get a response promptly. He is approachable and knowledgeable. If you are looking to purchase a car, I would highly recommend him. I also worked with Rosanne in the finance department and she was wonderful. I've had a great experience at Ourisman Lexus of Rockville. More

Justin Furstenberg is an outstanding service manager and leads a great team very effectively and efficiently leads a great team very effectively and efficiently More

Vincent once again handled the untimely service as a professional. The service went way over the allotted time and Vincent made amends. professional. The service went way over the allotted time and Vincent made amends. More

I had a very pleasure full experience working with the people at this Lexus. Everything was first rate. people at this Lexus. Everything was first rate. More

Was very happy with my representative, explained every thing in layman's terms, job was done on time with no problems. thing in layman's terms, job was done on time with no problems. More

Andres is a great service advisor he is a pro at his job and i will always ask for him to help me with both my cars and i will always ask for him to help me with both my cars More

Great professionals, second car deal done there. Quality all over. Always thinking like a customer!! Quality all over. Always thinking like a customer!! More

They washed my car and I said no. It was dirty even after they washed it too It was dirty even after they washed it too More