Ourisman Lexus of Rockville
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 2,395 reviews
I had an excellent experience purchasing a new vehicle with Thanasis Tsounis. He was very responsive to my questions and needs and was able to find a vehicle that met my expectations. Definitely a posit with Thanasis Tsounis. He was very responsive to my questions and needs and was able to find a vehicle that met my expectations. Definitely a positive sales experience. More
Omar was amazing! ! He made my experience as painless as possible by including coupons to reduce the cost of repairs needed. I will recommend Omar and Lexus of Roc ! He made my experience as painless as possible by including coupons to reduce the cost of repairs needed. I will recommend Omar and Lexus of Rockville to my friends and family. More
I have known Jimmy Baker for many years (I have a 21 year old LX470) and he is nothing short of exceptional. He is the reason I bought my LX600 in June. I hope that this review gives him the recognition that old LX470) and he is nothing short of exceptional. He is the reason I bought my LX600 in June. I hope that this review gives him the recognition that he deserves. I More
Jimmy Baker is an exceptional service manager at Lexus of Rockville. He help me with every Lexus services for the past 20 years plus. I highly recommend services at Lexus of Rockville. Rockville. He help me with every Lexus services for the past 20 years plus. I highly recommend services at Lexus of Rockville. More
Ozzie Jones, the Service Manager at Ourisman Lexis is smart, highly knowledgeable, and the sole reason I go to this dealer. He and his techs never fail to diagnose and capably address any issues which ar smart, highly knowledgeable, and the sole reason I go to this dealer. He and his techs never fail to diagnose and capably address any issues which are rare with this car. When Toyota inexplicably refused to cover a leaking engine seal which never should have happened, Ozzie did his best to keep me as a customer. Without him, I’d be history with Lexus, this dealer, and Toyota. More
Rod Heskee was very helpful in facilitating the purchase of my car. He has been professional through the entire process. I can reach out to him and get a response promptly. He is approachable and knowle of my car. He has been professional through the entire process. I can reach out to him and get a response promptly. He is approachable and knowledgeable. If you are looking to purchase a car, I would highly recommend him. I also worked with Rosanne in the finance department and she was wonderful. I've had a great experience at Ourisman Lexus of Rockville. More
Vincent once again handled the untimely service as a professional. The service went way over the allotted time and Vincent made amends. professional. The service went way over the allotted time and Vincent made amends. More