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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,395 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,395 reviews

September 26, 2024

Our agent, Thanasis, listened to our needs, found the perfect car, and negotiated with us beautifully. I would highly recommend your working with him. More

by nancy.cioffari
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Athanasios (Thansis) Tsounis, salesman; Rosanne Baggett (Fin.)
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Sep 26, 2024 -

Ourisman Lexus of Rockville responded

Nancy, we're delighted to hear that Thanasis provided such excellent service at Ourisman Lexus of Rockville. Thanks for the recommendation!

September 26, 2024

The salesman did an excellent job communicating and delivering the car that gained my business. The managers were direct and assisted in finalizing the buy. I bought my last car from the same dealershi More

by wwinterburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moquit , Jeannette Shalaby, Jesse Drost
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Sep 27, 2024 -

Ourisman Lexus of Rockville responded

Thank you for your continued trust in Ourisman Lexus of Rockville! We're delighted to hear that our team provided excellent communication and support throughout your purchase. Enjoy your new car!

September 24, 2024

Excellent service and technical knowledge. . Paid attention to details & had the car ready on time. More

by gail.broder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg was key person., Jesse Drost
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Sep 24, 2024 -

Ourisman Lexus of Rockville responded

Gail - Your feedback is much appreciated! Thank you for supporting Ourisman Lexus of Rockville.

September 24, 2024

Customer service is the best. Tim Woods the sales has outstanding knowledge, is very professional, and friendly. More

by gtekolla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Woods, Jeannette Shalaby, Jesse Drost
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Sep 24, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the kind words! We're delighted to hear that Tim Woods provided outstanding service at Ourisman Lexus of Rockville. Enjoy your new vehicle!

September 20, 2024

Service was Excellent. Mike Jankowitz is an Outstanding Service Manager, Professional, Knowledgeable, Polite and very Efficient. More

by Mr. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wood, Rosanne Baggett, Jesse Drost
Report | Print
Sep 20, 2024 -

Ourisman Lexus of Rockville responded

Thank you for highlighting Mike's exceptional service at Ourisman Lexus of Rockville! We're glad to hear he provided a professional and efficient experience.

September 20, 2024

Xuemei had the right car ready for us to look at. She did a good job. More

by Otis
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xuemei, Jeannette Shalaby, Jesse Drost
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Sep 20, 2024 -

Ourisman Lexus of Rockville responded

Otis, we are glad to hear that Xuemei had the right car ready promptly! Thanks for working with the Ourisman Lexus of Rockville team.

September 20, 2024

The usual excellent service. I have been a customer for 30 years. I keep coming back for new cars, and for servicing my vehicles. More

by Bandido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike K
Report | Print
Sep 23, 2024 -

Ourisman Lexus of Rockville responded

Thank you for being a loyal customer of Ourisman Lexus of Rockville for 30 years! We're delighted to hear that our service continues to meet your expectations. Looking forward to serving you again soon!

September 19, 2024

awesome service, was done on time and everyone is courteous. Justin at Service and Ali at Sales are just awesome. More

by bhargavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juston, Ali, Jeannette Shalaby, Jesse Drost
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Sep 19, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the fantastic feedback! We're delighted to hear that Justin and Ali provided excellent service at Ourisman Lexus of Rockville. We appreciate your support!

September 19, 2024

Quick, fast and efficient. Good job informing me of price and when work would be done. Also offered loaner car More

by swyang12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Sep 19, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the feedback! We're glad to hear that our team at Ourisman Lexus of Rockville provided quick and efficient service. We appreciate your support and look forward to serving you again!

September 19, 2024

Excellent service as always! Ozzie Jones makes sure everything is done properly and on time. The best! More

by donnied703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Jones
Report | Print
Sep 20, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the fantastic feedback! We're delighted to hear that Ozzie and our team at Ourisman Lexus of Rockville provided excellent service. We appreciate your continued support!

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