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Ourisman Lexus of Rockville
Rockville, MD
2,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,545 reviews
February 25, 2024
Kewei is exceptional salesperson. He helped us to find a good deal on the NX plug-in. I am happy with the purchase and enjoy driving it every day. He helped us to find a good deal on the NX plug-in. I am happy with the purchase and enjoy driving it every day. More
by lihezhang
Employees Worked With
Kewei Wu
February 24, 2024
Yaw was very welcoming and helpful as was Seth. Great experience in helping me get the car I wanted and making a smooth and seamless transaction. Great experience in helping me get the car I wanted and making a smooth and seamless transaction. More
by Bernardhrollins
Employees Worked With
Yaw Pepra
February 23, 2024
Professional, corteous, and respectful. Great staff who make the entire car buying experience enjoyable and not stressful. Kofi was an exceptional salesperson. And be sure to ask for Willie Great staff who make the entire car buying experience enjoyable and not stressful. Kofi was an exceptional salesperson. And be sure to ask for Willie - an excellent manager who will work with you to make sure you are getting the best deal possible. More
by RH123
Employees Worked With
Willie Savage, Kofi Boama
February 22, 2024
First time here. Immediately greeted by a very friendly service advisor. I told him what I needed and he made some recommendations which I agreed to. Overall took abo Immediately greeted by a very friendly service advisor. I told him what I needed and he made some recommendations which I agreed to. Overall took about 1.5 hrs. Fresh bagels and coffee so I didn’t go hungry. My only gripe, and this a practice at many car dealerships is the 3% surcharge on credit card payments. More
by RetiredandTired
Employees Worked With
I do not remember
February 15, 2024
The TX model with the exterior and interior colors and the features we wanted was not in the inventory even though we had agreed on the pricing. Jin was very aggressive in being able to locate the exact m the features we wanted was not in the inventory even though we had agreed on the pricing. Jin was very aggressive in being able to locate the exact match for us and the car was transported to us quickly. The process went very smoothly and we are pleased with the car and the sales group at Ourisman. More
by tksmith99
Employees Worked With
Jin Bae
