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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,395 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,395 reviews

November 02, 2024

Justin was awesome he got my car in and out in a timely manner. Thanks for the 5star service! More

by treciawatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Thanks for putting your trust in Justin and the Ourisman Lexus of Rockville team! It was our pleasure to get you back on the road in no time.

October 31, 2024

My salesman Alireza did a very good job, he walked me through the sales process with no problems. More

by Canocopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Oct 31, 2024 -

Ourisman Lexus of Rockville responded

Thanks for choosing Ourisman Lexus of Rockville for your purchase! We are glad that Alireza did a great job. Enjoy your new ride!

October 27, 2024

Excellent experience. She worked with us very well. She is easy to work with. Excellent employee More

by sgowda99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuki
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Oct 28, 2024 -

Ourisman Lexus of Rockville responded

Your kind review warms our hearts! Thank you from the Ourisman Lexus of Rockville Team.

October 26, 2024

Good experience. Kathleen, the service advisor was very knowledgeable, friendly and professional. Will definitely go back.and recommen. More

by Wassefn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen, Jesse Drost
Report | Print
Oct 28, 2024 -

Ourisman Lexus of Rockville responded

Thank you for sharing your positive experience with Kathleen and the team at Ourisman Lexus of Rockville! We're delighted to hear that her expertise made a difference. We look forward to welcoming you back in the future!

October 23, 2024

Fast and thorough work. On time and friendly service people. Didn’t have to wait a long time More

by Jim.wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Oct 23, 2024 -

Ourisman Lexus of Rockville responded

We couldn't ask for a better review of Ourisman Lexus of Rockville. Thanks so much, Jim!

October 23, 2024

Had my first service at this dealership this week. Brad was friendly and courteous, and was able to get me in and out of there in record time.A very positive experience overall. More

by Golden girl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Jesse Drost
Report | Print
Oct 23, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Brad provided you with a friendly and efficient service experience at Ourisman Lexus of Rockville. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!

October 23, 2024

Nice for all. This first time with Oursman deeper. Everything was well from beginning to the end! More

by W. W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Oct 23, 2024 -

Ourisman Lexus of Rockville responded

We're elated to hear that your entire Ourisman Lexus of Rockville experience was a success!

October 23, 2024

Adriana is a knowledgeable and relatable representative. I will continue to have my car serviced by Lexus because of her exemplary customer service. More

by petitm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana , Jeannette Shalaby, Jesse Drost
Report | Print
Oct 23, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Adriana's exemplary service has earned your trust at Ourisman Lexus of Rockville. Thank you for sharing this feedback, and we look forward to continuing to serve you!

October 23, 2024

I had made an appointment and when I got there Brendan came up immediately to assist me who was very professional, polite, and courageous. The service on my car was completed in a timely many. More

by rnprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Oct 23, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Brendan provided you with professional and courteous service at Ourisman Lexus of Rockville. Thank you for sharing your experience, and we're glad the service was completed promptly!

October 23, 2024

service is very good list every thing they do Juston very nice person he explanation More

by jackmeng1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juston very nice person, Jeannette Shalaby, Jesse Drost
Report | Print
Oct 24, 2024 -

Ourisman Lexus of Rockville responded

Jack, we appreciate the stellar review here at Ourisman Lexus of Rockville! Thanks for giving a shoutout to Justin.

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