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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.9
3,005 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 3,005 reviews

October 02, 2026

Mike was excellent. Enjoyed working with him for getting my car serviced. He was knowledgeable and a pleasure to work with. More

by ira.pollack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 05, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your thoughtful review and for recognizing Mike! Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Mike went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

October 01, 2026

Just bought ( leased) my fourth Lexus from this dealer. Sales and service experience have always been exceptional. I recommend them highly. More

by MikeW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug (salesman) and Seth ( sales manager) were wonderful to work with.
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Oct 02, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review! There is no greater compliment than knowing a customer had a great experience with our team. We believe exceptional experiences are created by people who genuinely care, and we're delighted to hear that was reflected during your visit. Your feedback means a great deal to us, and we appreciate the opportunity to be part of your automotive journey. We look forward to seeing you again soon. – The Ourisman Team

October 01, 2026

The service was professionally managed and done timely. When the mechanic noticed two expensive items needing repair, they were explained carefully and without a heavy sales pitch to convince me to concur More

by Rgbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
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Oct 02, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

September 30, 2026

Quick service and straight to the point. Easy to set up an appointment and the service adviser was easy to work with! More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Oct 01, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

September 28, 2026

Rockville Dealership was exceptional in customer care and knowledge . They made me feel like family More

by Chrisbas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Talia, Seth, Jin
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Sep 28, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review and for sharing your experience with us. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

September 26, 2026

Brendan was very efficient and accommodating. The dealership is clean with good service. Thats’s 15 words. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Sep 28, 2026 -

Ourisman Lexus of Rockville responded

Dan, thank you for sharing your feedback about Brendan and the team! We appreciate you choosing Ourisman Lexus of Rockville and hope to see you again soon.

September 23, 2026

I recently brought my vehicle in for its 150K service and unfortunately had an issue shortly afterward that required the vehicle to be brought back to the dealership. It was a very stressful situation, but I More

by Patrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, Ozzie
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Sep 24, 2026 -

Ourisman Lexus of Rockville responded

Hi Patrice, thank you for sharing your experience with Ozzie and the team. We are here to help with any future needs! See you next time at Ourisman Lexus of Rockville.

September 21, 2026

Excellent service and friendly representative. Delivered as promised. Rockville dealership never disappointed me. Thank you! More

by Jasmine_lychien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
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Sep 22, 2026 -

Ourisman Lexus of Rockville responded

Jasmine, thank you for your review and for sharing your experience with us. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

September 18, 2026

Ourisman Lexus of Rockville is a great choice, professional staff and welcoming environment meanwhile I was waiting. More

by Forantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Sep 18, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review and for sharing your experience with us. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

September 16, 2026

As always, Mike was very helpful in explaining the work to be undertaken. Excellent service. More

by stevensondc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
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Sep 17, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review! There is no greater compliment than knowing a customer had a great experience with our team. We believe exceptional experiences are created by people who genuinely care, and we're delighted to hear that was reflected during your visit. Your feedback means a great deal to us, and we appreciate the opportunity to be part of your automotive journey. We look forward to seeing you again soon. – The Ourisman Team

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