Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Lexus of Rockville
Rockville, MD
2,538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,538 reviews
May 20, 2025
During my recent service visit, my experience was exceptionally provided by Aaron as he has over the past years. Always a pleasure to visit the service center. exceptionally provided by Aaron as he has over the past years. Always a pleasure to visit the service center. More
by daniel5222
Employees Worked With
Aaron Gutierrez
May 19, 2025
Wonderful service. Brad Auslander is absolutely great! He was extremely helpful, patient very professional with a warm, pleasant personality, and he saved me money. Brad Auslander is absolutely great! He was extremely helpful, patient very professional with a warm, pleasant personality, and he saved me money. More
by othceedeed
Employees Worked With
Brad Auslander
May 19, 2025
It was a fantastic and pressure free experience with the Jin Bae. I would recommend him to anybody who wants to deal with someone that's real and authentic. Best car salesman I've encountered so far. Jin Bae. I would recommend him to anybody who wants to deal with someone that's real and authentic. Best car salesman I've encountered so far. More
by nicholas.alex.severino
Employees Worked With
Jin Bae, Jeannette Shalaby, Jesse Drost
May 17, 2025
Great experience with Omar. The salesman was very helpful and patient in explaining the different functions of the new car. He's very nice, and I am very satisfied with my exper The salesman was very helpful and patient in explaining the different functions of the new car. He's very nice, and I am very satisfied with my experience. More
by Nancy
Employees Worked With
Omar Tobb (5 stars)
May 04, 2025
The saleswoman is very helpful and professional. She explained functions inside and outside. Also, she help us to get a reasonable deal in a short time. She explained functions inside and outside. Also, she help us to get a reasonable deal in a short time. More
by dunxianx
Employees Worked With
Sally
May 02, 2025
Ourisman Lexus is a top-notch dealership. This was the first time that I have used the service department since I purchased the vehicle. The waiting lounge was very comfortable. The attend This was the first time that I have used the service department since I purchased the vehicle. The waiting lounge was very comfortable. The attendant in the lounge was pleasant and friendly. The wait time was estimated accurately. The service representative explained the work that was performed on the vehicle. I was very satisfied with my experience. More
by ewashington1950
Employees Worked With
Justin
