Ourisman Lexus of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,005 reviews
Justin and Ann are great to work with, extremely knowledgeable about the products they work with and go out of their way to ensure customer satisfaction. Thanks! knowledgeable about the products they work with and go out of their way to ensure customer satisfaction. Thanks! More
Quick & efficient quality. Jose was there as I came in to meet me and I was in and out very timely. As always, Ann was there to support and make the visit exceptional. meet me and I was in and out very timely. As always, Ann was there to support and make the visit exceptional. More
From start to finish, the team over at Lexus of Rockville made our experience one of the best ever. The customer service, the detail and more importantly, the honesty and transparency provided to my wife and made our experience one of the best ever. The customer service, the detail and more importantly, the honesty and transparency provided to my wife and I was very much appreciated. Our vehicle was even delivered to our home and Doug took his time going over all of the features of our new vehicle. This is how car buying / leasing should be and we are very fortunate to have had this experience. Thank you Doug, Jessie, and James for everything! We love our 2021 UX 250h! You guys rock! Will & Marta More
Excellent service and expertise by Seth Hamm and team. Knowledgeable. Competent. Friendly. Welcoming. Thorough. Time efficient. Excellent follow up and follow through. Will definitely come again for futur Knowledgeable. Competent. Friendly. Welcoming. Thorough. Time efficient. Excellent follow up and follow through. Will definitely come again for future needs. More
Great service! I came in for a used Lexus and received great service. Very professional and I was extremely happy with my purchase. Josh was great. great service. Very professional and I was extremely happy with my purchase. Josh was great. More
The Rockville Lexus location shares an excellent experience. They are very attentive, friendly and upbeat. I would highly recommend this location. Also my service attendant was great. experience. They are very attentive, friendly and upbeat. I would highly recommend this location. Also my service attendant was great. More
Osborne, what can I say!!We need more people like Osborne, what can I say!! We need more people like Ozzy. Punctual Polite Went above and beyond Not to many people in this world, know what’s i Osborne, what can I say!! We need more people like Ozzy. Punctual Polite Went above and beyond Not to many people in this world, know what’s its like to.......... KEEPITREAL!!!! More
It nice was doing business with Roseanne Baggett of Lexus Rockville. She answered our questions regarding the car we are buying to her best. Some personal items were left in the old car. She was very helpf Rockville. She answered our questions regarding the car we are buying to her best. Some personal items were left in the old car. She was very helpful and managed to return them. I feel that we got a good deal based on the credits applied to the new vehicle. Unfortunately, I can’t identify a credit that makes up the $5,308 ($2,622 is loyalty and $2,314 for what? We will be looking forward having her expertise next time when my husband decide to buy his Lexus. More
It was a pleasure to work with Pierre. He was polite, responsive, and cordial. He provided a thorough explanation of work being performed and future work needed. responsive, and cordial. He provided a thorough explanation of work being performed and future work needed. More









