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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,488 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,488 reviews

April 30, 2012

This dealership provided the best customer service I have ever experience in car buying. I have purchased 4 cars and never experience that type of customer service. They really make the customer feel comfo More

by Jayacp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville (salemen), Salem (finances dept), and Tony Ramazani (manager)
April 29, 2012

When I arrived to this dealer I was greeted by Andy. He was very polite and sincere. I was only pricing to see what options this dealership had. But as it turned out, I ended making a purchase. The overall More

by sfarrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Associate Andy; Manager Tony.
April 28, 2012

I walked into the dealership this morning at about 0930 and was in the lobby for at least 10-15 minutes without being greeted or being asked if I needed any help. A few sales people passed me buy to inclu More

by randy.deleon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
AJ
April 22, 2012

I highly recommend Lexus of Rockville if you're looking to purchase a Lexus. Ask for Tony Ramazani. Tony Ramazani is the main reason for our very positive experience. He is professional, honest, and More

by farsh45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramazani and Shawn
April 20, 2012

I was very pleased with the delearship, I got a great price for my trade-in and the buying experience was very good. I would most definitly buy my next car her again. Thank you to pre-owned manger Tony R More

by blinkspeedster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
April 19, 2012

I was very pleased with the service and helpfulness of both Emmanuel and Tony. They were patient and willing to answer questions. In addition, they sought to find ways to resolve any issues and get the d More

by jd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramazani, Emmanuel Appah
April 17, 2012

My sister and I stopped at this dealership last night to look for a used RX350. Tony Ramazani met us at the door. He introduced himself and spent a few minutes talking to us to find out what we were looking More

by masoud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramazani
April 14, 2012

I was in the market for a Lexus GS 300 with black interior fully loaded about a year before I purchased it. I visited the dealership and a very kind helpful gentleman named Khalid Taylor informed me More

by sefdiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Taylor
April 14, 2012

We stopped at this dealership to look for a used RX350. Tony Ramazami met us at the door. He introduced himself and spent a few minutes talking to us to get to know us a lttle and finding out what we were More

by TFCurran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramazani, Andy Rusnak
April 12, 2012

When you walk in its very nice and clean. The receptionist got a hold of Mr. Taylor immediately and he came down and greeted me with a handshake and smile. Mr. Taylor gave me 100% of the attentio More

by Lexusgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Taylor
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