Ourisman Lexus of Rockville

Lexus of Rockville is the way to go. Gabriela is extremely patient and knowledgeable. She helped me buy the car I was looking for and I couldn't be happier. Huge shout out to the sales managers as w extremely patient and knowledgeable. She helped me buy the car I was looking for and I couldn't be happier. Huge shout out to the sales managers as well, Willie and Pierre for making it a very smooth and easy process. I would highly recommend them to all of my friends and family. More

Competitive pricing and Very transparent with numbers, not pushy on selling extra options and warranties. Friendly, quick service. and very knowledgeable about How I could further save money, ie, tax exem not pushy on selling extra options and warranties. Friendly, quick service. and very knowledgeable about How I could further save money, ie, tax exemption on hybrids in DC and discounts my employer offers. More

Very kindness and good price! If I have a chance, I will recommend to my friends. And, Lexus 350 also excellent to drive.. Function is very good for me!! recommend to my friends. And, Lexus 350 also excellent to drive.. Function is very good for me!! More

The second I went to get a new vehicle, it was done smoothly in and out, very professional and fast. So I would definitely recommend folks to go check them out smoothly in and out, very professional and fast. So I would definitely recommend folks to go check them out More

I leased an RX 350 at this dealership and was very happy with my experience. This was my first time leasing a car, and I was a little apprehensive about having to spend a lot of time in a dealership during with my experience. This was my first time leasing a car, and I was a little apprehensive about having to spend a lot of time in a dealership during a pandemic. Everyone we dealt with was extremely friendly and professional. There was no pressure, they had a large inventory and their prices were competitive. They got us in and out with exactly what I wanted very quickly, and I have been contacted numerous times to make sure I do not have any questions. Highly recommend! More

Mr. Walker was very knowledgeable about the Lexus NX ,he was friendly ,he communicated very well with us and make us feel at ease. We sure get the VIP treatment. He still check in with us to see if we are s was friendly ,he communicated very well with us and make us feel at ease. We sure get the VIP treatment. He still check in with us to see if we are still satisfied with our purchase. More

The best dealership I have ever been to!!!Best people to The best dealership I have ever been to!!! Best people to work with. Made it simple and easy the process. Will be back in the future for my next purc The best dealership I have ever been to!!! Best people to work with. Made it simple and easy the process. Will be back in the future for my next purchase. More

The service work done here is excellent, however the process is among the worst I've ever experienced. When you drop off your car your service advisor tells you his name. He doesn't give you a business process is among the worst I've ever experienced. When you drop off your car your service advisor tells you his name. He doesn't give you a business card - just tells you his name. When you come back to pick-up your car there is no cashier. You have to remember your service advisors name. Then they have to find him. I've had my car in for service twice since I bought it and both times I had to wait between 10-15 minutes for my service advisor to run the paperwork and process my payment. It's a waste of time. They need to be like most dealer's and have a cashier where you can quickly pay and get your keys and paperwork and leave. More

Professionalism much appreciated. Support by technologist Bernie supplemented the quality of the fine service. Mr Cruz the sales person and Jesse formed a quality supportive team enabling this customer to be Bernie supplemented the quality of the fine service. Mr Cruz the sales person and Jesse formed a quality supportive team enabling this customer to be satisfied with this purchase in a competitive environment. More

Good knowledge and service. Excellent experience. The inventory was great. They didn't have the car that I wanted , but then found it and I bought it. inventory was great. They didn't have the car that I wanted , but then found it and I bought it. More