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Ourisman Lexus of Rockville
Rockville, MD
2,776 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,776 reviews
December 24, 2020
Excellent customer service. The whole dealer everybody was very nice. Ryan (manager) and Josh were very professional. Because my English is not good, they spent a lot of extra time explaining the car, pr was very nice. Ryan (manager) and Josh were very professional. Because my English is not good, they spent a lot of extra time explaining the car, price, and processing. I appreciate their help—especially manager Ryan. Because I live in VA, manager Ryan contacts me through e-mail and text messages, and he found the right vehicle for me before I went to the dealer. I am very happy with my new car. Thank you all. More
by Jianbo
Employees Worked With
Josh and manager Ryan , Gabriela Ramos
December 23, 2020
Good and comprehensive service. Good selection of cars. The advertised internet price was very attractive. The salesperson - Gabriela was very knowledgeable and attentive. The entire process of buying and The advertised internet price was very attractive. The salesperson - Gabriela was very knowledgeable and attentive. The entire process of buying and trading- in was easy. More
by Kulibin
Employees Worked With
Gabriela Ramos
December 20, 2020
Joao did an outstanding job on the sale process. I purchased a 21 GX460 and he made the process easy and stress free. Ourisman even put different tires on the vehicle before I picked it up. They all purchased a 21 GX460 and he made the process easy and stress free. Ourisman even put different tires on the vehicle before I picked it up. They all went above and beyond More
by Tim C.
Employees Worked With
Gabriela Ramos
December 20, 2020
Excellent customer service. They made getting my new Lexus simple and hassle free! I really appreciate them being straight forward and transparent throughout the process. Lexus simple and hassle free! I really appreciate them being straight forward and transparent throughout the process. More
by roma3377
Employees Worked With
Jesse Drost, Gabriela Ramos
December 19, 2020
I contacted Tony after finding the car on Car Gurus and he proceeded to walk me through the process online. He was extremely helpful, put me in contact with the finance manager, Syeed I think was his name. he proceeded to walk me through the process online. He was extremely helpful, put me in contact with the finance manager, Syeed I think was his name. Syeed presented all the options available regarding warranty and financial terms. Great team and overall great experience. Thanks More
by Hornbuck
Employees Worked With
Tony , Syeed , Gabriela Ramos
December 19, 2020
Definitely visit Ourisman Lexus. Rosanne is awesome to work with and the process is easy and straightforward. James Wang, who handled the financing is great! work with and the process is easy and straightforward. James Wang, who handled the financing is great! More
by takesha28
Employees Worked With
Rosanne Baggett
December 19, 2020
The staff went out of their way to answer all questions I had about not only the vehicle I was interested in, but also the terms of the purchase and financing agreements. had about not only the vehicle I was interested in, but also the terms of the purchase and financing agreements. More
by garrisontolbert
Employees Worked With
Sam Adtunji
December 19, 2020
Excellent customer service. Very friendly and ready to answer all the questions. The test drive was done so easily and quick as soon as I got to the dealership. answer all the questions. The test drive was done so easily and quick as soon as I got to the dealership. More
by Jean Pita K
Employees Worked With
Kewei , Gabriela Ramos
December 19, 2020
Ourisman Lexus of Rockville was very responsive to our needs, provided exactly what I asked for and did an outstanding job of providing great services. needs, provided exactly what I asked for and did an outstanding job of providing great services. More
by Cashwell83
Employees Worked With
Rosanna E. Baguette, Sales Representative, Gabriela Ramos
December 19, 2020
Joe at Lexus of Rockville was great to work with and had great customer service skills. He found the car I was looking for and gave me the best price of anyone around. It was worth me driving out of my way great customer service skills. He found the car I was looking for and gave me the best price of anyone around. It was worth me driving out of my way to purchase my car there. More
by LT
Employees Worked With
Joe York
