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Ourisman Lexus of Rockville
Rockville, MD
3,021 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 3,021 reviews
May 18, 2021
The dealership is organized, efficient and the facility is clean. The staffs are friendly, knowledgeable, and efficient. In addition, they gave my car a nice exterior and interior cleaning which made my da is clean. The staffs are friendly, knowledgeable, and efficient. In addition, they gave my car a nice exterior and interior cleaning which made my day even better. More
by Li.chouchi
Employees Worked With
Justin
May 18, 2021
There are only 4 businesses left that give any customer service: The Dutch market Nordstrom K mart ( helpful greeter) And Lexus And Kmart will soon be gone Which will leave Rockville Lexus only on service: The Dutch market Nordstrom K mart ( helpful greeter) And Lexus And Kmart will soon be gone Which will leave Rockville Lexus only one of 3 Congratulations !!0 More
by Dlmmcds40
Employees Worked With
Navid is the best!, Gabriela Ramos
May 17, 2021
Had a wonderful experience with Pierr in the service department. He was honest with me about what repairs I needed and he went above and beyond to contact my warranty service and to make sure they cover department. He was honest with me about what repairs I needed and he went above and beyond to contact my warranty service and to make sure they covered what they were supposed to cover. Thank you Pierr! More
by Sara
Employees Worked With
Pierr
May 17, 2021
Excellent and attentive service! Lexus of Rockville has shown good service and delivery of great work product over the years. It is worth considering this shop for Lexus car repairs. shown good service and delivery of great work product over the years. It is worth considering this shop for Lexus car repairs. More
by Felicia
Employees Worked With
Justin
May 17, 2021
Ozzie was terrific. He was courteous, he kept us totally informed as the process proceeded ! Next time we come in for service we will only request Ozzie. Dr. Alan Brugg informed as the process proceeded ! Next time we come in for service we will only request Ozzie. Dr. Alan Brugg More
by rgb1223
Employees Worked With
Gabriela Ramos
May 15, 2021
Everyone who works in service is very helpful and nice! My car had not been driven in over a year . I was pleased to see that everything had been checked. My car had not been driven in over a year . I was pleased to see that everything had been checked. More
by mgross
Employees Worked With
Justin , Gabriela Ramos
May 15, 2021
Gabriela and the team are awesome. The process didn’t take long and they were courteous and helpful. I would recommend to family and friends. take long and they were courteous and helpful. I would recommend to family and friends. More
by raerob16
Employees Worked With
Sasan Nevai, Gabriela Ramos
May 14, 2021
Jim Baker is the best service guy in the business! Always polite, attentive and professional. No one better! He explains what needs to be done and what should be done. polite, attentive and professional. No one better! He explains what needs to be done and what should be done. More
by HP
Employees Worked With
Baker
May 14, 2021
My service was excellent. They addressed all of my concerns. The staff is friendly and knowledgeable. I would definitely recommend this service center to others. concerns. The staff is friendly and knowledgeable. I would definitely recommend this service center to others. More
by Tina45639
Employees Worked With
James Baker
