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Ourisman Lexus of Rockville
Rockville, MD
2,890 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,890 reviews
March 20, 2021
Before I made it to the showroom door I was greeted by a mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed i mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed in 2 days. More
by Jeep owner
Employees Worked With
Tony
March 20, 2021
I had the opportunity to work with Athanasios and the staff from Ourisman Lexus of Rockville and it was a great, efficient and seamless experience! staff from Ourisman Lexus of Rockville and it was a great, efficient and seamless experience! More
by vlk0824
Employees Worked With
Athanasios
March 19, 2021
I have been very pleased with the outstanding customer service with Lexus of Rockville. I chose Lexus of Rockville for this very reason prior to the purchase of my Lexus RX350. Customer service is most im service with Lexus of Rockville. I chose Lexus of Rockville for this very reason prior to the purchase of my Lexus RX350. Customer service is most important to me. It's easy to choose a vehicle based on looks and other options which are so prevalent in today's marketplace however, customer service is the distinguishing factor which separates professionals from mediocre. Mr. Shawn Solan is a consummate professional and represents the very best of Lexus service professionals. Frequent updates, anticipated needs, promptness, and attention to detail exemplify his approach and live up to the excellent reputation for Lexus service. I'm so pleased and you'd be too! More
by eggy2445
Employees Worked With
Shawn Solan
March 19, 2021
Joeseph, our service advisor was very helpful and knowledgeable. The service was quick and efficient. The waiting area was clean and had seating protocols for the virus. knowledgeable. The service was quick and efficient. The waiting area was clean and had seating protocols for the virus. More
by artni
Employees Worked With
Gabriela Ramos
March 19, 2021
Yk is the best sales person I have ever worked with. If you are in the market. Def go his way. He is thorough , knowledgeable, and goes above and beyond. you are in the market. Def go his way. He is thorough , knowledgeable, and goes above and beyond. More
by Kevinkmwat
Employees Worked With
YK, Gabriela Ramos
March 19, 2021
Provides excellent service. I have taking my 2018 Lexus here from the very beginning and very happy with their overall customer service. I trust their advice and take it to be unbiased. here from the very beginning and very happy with their overall customer service. I trust their advice and take it to be unbiased. More
by Qk1
Employees Worked With
Shawn Solan
March 19, 2021
It was very courteous and pleasant.Tires came after 4 It was very courteous and pleasant. Tires came after 4 days but Aaron was updating the status very promptly. The loaner car was very handy It was very courteous and pleasant. Tires came after 4 days but Aaron was updating the status very promptly. The loaner car was very handy More
by Vish_svp
Employees Worked With
Aaron
March 19, 2021
Friendly, professional care by Jimmy Baker. I have appreciated his support for and attention to me and my Lexus over the years. Jimmy has been my service advisor since the car was purchased in 2007. appreciated his support for and attention to me and my Lexus over the years. Jimmy has been my service advisor since the car was purchased in 2007. More
by Bob
Employees Worked With
Jim Baker
March 19, 2021
Friendly staff members and great customer service. I will bring my vehicle back here in the future. Will definitely recommend this dealership to friends and family. bring my vehicle back here in the future. Will definitely recommend this dealership to friends and family. More
by surinpor
Employees Worked With
Mike
