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Ourisman Lexus of Rockville

Rockville, MD

4.9
2,914 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,914 reviews

March 27, 2021

Took my car in for it's one year service. Justin was great - explained what he would do, took great care of my car, and service was done when he said it would be. Great experience overall. More

by Yuliya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Yuliya, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Ourisman Lexus of Rockville, and we will certainly let Justin and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 27, 2021

Very efficient. Very pleasant. You really do not need a twenty five word minimum. The best reviews should be short and sweet. Is this Ok? More

by Dorothy Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Gabriela Ramos
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Dorothy, thank you for taking the time to leave us five stars! We are grateful that we got the opportunity to work with you here at Ourisman Lexus of Rockville, and we hope to see you again sometime!

March 27, 2021

By far the most painless car buying experience I’ve ever had. I was in and out in no time. Everyone I dealt with was very professional from the salesperson, manager, finance and concierge. I would highly re More

by wilcoxg77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roseanne Baggett, Gabriela Ramos
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

It makes our day to hear that our team delivered the best car-buying experience you have ever had! Thank you for choosing Ourisman Lexus of Rockville and sharing your positive feedback. Safe travels in your new ride!

March 27, 2021

Jimmy was friendly and quick when helping me get my vehicle in service and then getting me a loaner so I could return to work in a timely manner. He was knowledgeable and informed me about what was hap More

by Lelephilpot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for taking time to commend Jimmy! We are very happy to hear that he provided helpful and informative care regarding the service to your vehicle. Our team at Ourisman Lexus of Rockville wishes you safe driving!

March 27, 2021

Excellent. Seth is terrific salesman. He knows my requirements and he knows the cars well. He was great to work with. I have bought four cars from him. More

by shark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your loyalty to Seth and Ourisman Lexus of Rockville! It is always a pleasure to assist you and we look forward to welcoming you back in the future. Until then, safe travels in your new car!

March 26, 2021

Seth Hamm was great to work with. He was very friendly, patient, and professional!! He made my car buying experience very pleasant and I definitely recommend working with him! More

by Nsini Alease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Mar 26, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us, Nsini! We appreciate the kind feedback and are happy to hear that you had such a successful experience working with Seth. Drive safely, and we hope to see you again at Ourisman Lexus of Rockville!

March 25, 2021

All aspects of the sale were very professional and expertly done. That went out of there way find the car I wanted in day and had on the road the next day More

by R.d.jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Quander, Jesse Drost
Mar 26, 2021 -

Ourisman Lexus of Rockville responded

We couldn't have asked for better feedback! Thank you for trusting Ourisman Lexus of Rockville with your business, and congratulations on your new car!

March 25, 2021

The entire team was awesome. The purchase of my CPO Lexus took minutes and Mr Josh Kabira is a most excellent asset to this dealership and because of him, anyone I know looking to buy a Lexus, I will direct More

by Blowinupfattyku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kabira
Mar 25, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Ourisman Lexus of Rockville, and we will certainly let Josh know that you appreciate his help. We are proud that we earned your recommendation, and we hope to see you again sometime!

March 24, 2021

I was pleased with my service appointment. Shawn was I was pleased with my service appointment. Shawn was great with informing me to what was needed for my car during my service appointment which made More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 24, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us, Pam! We appreciate your support and are thrilled to hear that Shawn went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Ourisman Lexus of Rockville!

March 24, 2021

Ozzy was terrific to work with. He suggested picking up my car and leaving a loner which made the whole experience a breeze. He’s super nice too. More

by VHS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osboune was the only one I worked with
Mar 24, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great feedback! We are proud to have Ozzy on our team and happy to hear that he delivered such a successful service experience. Drive safely, and we hope to work with you again at Ourisman Lexus of Rockville!

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