Ourisman Lexus of Rockville

View for Josh K. Sales person. He was very friendly and View for Josh K. Sales person. He was very friendly and great person to dear with. He fought for customer side and did really well.. I give him 10 S View for Josh K. Sales person. He was very friendly and great person to dear with. He fought for customer side and did really well.. I give him 10 Starts!!!! Thanks Josh. k ! You the Best More

We purchased a used Toyota Sienna at Ourisman Lexus in Rockville, MD, and could not be happier with our experience. From the moment we arrived our salesman Bill Lum was friendly and professional. The enti Rockville, MD, and could not be happier with our experience. From the moment we arrived our salesman Bill Lum was friendly and professional. The entire process was straightforward and easy to understand. We liked the transparent pricing system that started with Pre-Owned Sales Manager Willie Savage's email which included all fees so there were no surprises. Financial Manager Sasan Nevai helped us over some hurdles and kept it all very positive. More

I had a wonderful buying experience the staff was professional and helpful in regards to my situation. Mr Doug another salesman chatted with us during our wait. Overall the all the staff was friendly professional and helpful in regards to my situation. Mr Doug another salesman chatted with us during our wait. Overall the all the staff was friendly. More

Seth was amazing! I was looking to purchase a vehicle but dragging my feet with making a decision. Seth was patient and great with my kids. Highly suggest speaking with Seth if your in the market! dragging my feet with making a decision. Seth was patient and great with my kids. Highly suggest speaking with Seth if your in the market! More

I purchased a 2020 SUV from Lexus of Rockville last month. Seth Hamm is a wonderful person to work with. He is very personable, patient and provided outstanding customer service. I highly recomm month. Seth Hamm is a wonderful person to work with. He is very personable, patient and provided outstanding customer service. I highly recommended him to my friends and coworkers. More

Thank you Doug and Juan for great customer service and helping us select the perfect vehicle. We absolutely love our 2020 Lexus RX 350 F Sport and the color night fall mica is the new black. You two were helping us select the perfect vehicle. We absolutely love our 2020 Lexus RX 350 F Sport and the color night fall mica is the new black. You two were pleasant to work with and Bernie Kitts did a phenomenal job explaining the cars features. 100% satisfied. Sean and Wanda Kenney More

Sam Adetunji in the sales department was awesome, he even followed up after the sale. Loving my new NX300 and the experience was smooth and easy! followed up after the sale. Loving my new NX300 and the experience was smooth and easy! More

I have a 25 year relationship with Lexus and a 15 relationship with Doug neither failed to disappoint over the years. Aaron is a future star! relationship with Doug neither failed to disappoint over the years. Aaron is a future star! More

I was lied my the salesman Kobe about buying a Lexus UX 250h. I asked directly if this car could have a hitch added for a bicycle rack. James in finance and Kobe lied to me just so I could buy the car. Ja 250h. I asked directly if this car could have a hitch added for a bicycle rack. James in finance and Kobe lied to me just so I could buy the car. James told us over the phone that he would call parts before we bought the car and get the price of a hitch. He said that it would be so expensive that I should buy it off market. They could've told me that the NXh was the right truck because it has a hitch feature. I WAS LIED TO. This was my second time buying from this car lot AND IT WILL BE MY LAST. I'm stuck with a car that does not have the feature I wanted More