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Ourisman Lexus of Rockville
Rockville, MD
2,941 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,941 reviews
April 07, 2021
Good Service and Good Customer Relationship Management by Ann! Checked my brakes and determined that I didn’t need to spend the money. Saving customers money while maintaining safety considerations is a go Ann! Checked my brakes and determined that I didn’t need to spend the money. Saving customers money while maintaining safety considerations is a good thing! More
by Gcpeppers
Employees Worked With
Ann, the service manager, always gives great support and attention to customer concerns!, Gabriela Ramos
April 07, 2021
Pierre & Gabriela were very customer centric . Asked good questions, listened well with no pressure. I have to give special thanks to Pierre for going above and beyond when a couple issues with the sale came questions, listened well with no pressure. I have to give special thanks to Pierre for going above and beyond when a couple issues with the sale came up, he worked very hard to fix any of my concerns. One of the better dealerships I’ve been too. More
by yk1711
Employees Worked With
Gabriela Ramos
April 07, 2021
Jimmy Baker serviced my previous 2010 RX350 for many years until I sold it in 2020. In August 2020. I purchased a new 2020 RX350 in New Jersey. I live in Virginia but elected to continue come to Maryla years until I sold it in 2020. In August 2020. I purchased a new 2020 RX350 in New Jersey. I live in Virginia but elected to continue come to Maryland to have Jimmy oversee the service of the new car. He is competent, loyal to the dealer and the customers . He is thorough in being sure that all repairs, etc are made, looks to give the best fair pricing and he is just sooooo good that I will put all the service on this new car in his capable hands!!! He is the best!!! I know as I have had his expertise for at least 7 or more years!!! More
by RCB
Employees Worked With
Jimmy Baker
April 06, 2021
Justin was very professional, helpful and understanding. He took his time to ask very important question and figure out what is needed most. Very honest person! He took his time to ask very important question and figure out what is needed most. Very honest person! More
by Mike
Employees Worked With
Justin from the service department
April 06, 2021
Salesman help me to translate English to Chinese, also he is very patient with me , answer all the questions , any time I needs help ,he always give respond right away. is very patient with me , answer all the questions , any time I needs help ,he always give respond right away. More
by Pao
Employees Worked With
Mr. Wu
April 06, 2021
Took my Lexus LX 570 for the 3 year service. Was very pleased with the service. Joseph went above and beyond the call of duty. I highly recommend getting your car serviced here. pleased with the service. Joseph went above and beyond the call of duty. I highly recommend getting your car serviced here. More
by m2002
Employees Worked With
Joseph
April 06, 2021
One thing About Seth he keeps his word I’m very thankful for coming too this dealership the professionalism is unreal I appreciate the time an effort he put in too put me in something I enjoy driving for coming too this dealership the professionalism is unreal I appreciate the time an effort he put in too put me in something I enjoy driving More
by Dre
Employees Worked With
Seth
April 06, 2021
Great experience. No pressure. Everyone was Very professional and courteous. Thanasis my salesperson was great and knowledgeable. I would definitely recommend Ourisman Lexus to family and friends. professional and courteous. Thanasis my salesperson was great and knowledgeable. I would definitely recommend Ourisman Lexus to family and friends. More
by AElkochta
Employees Worked With
Thanasios
