Ourisman Lexus of Rockville

worst experiance of my life bought a 2018 lexus on 01/18/2021 for my wife 50 aniversary there was a color that my wife wanted so instead to go to a hole in the wall dealer decide to go to a certified 01/18/2021 for my wife 50 aniversary there was a color that my wife wanted so instead to go to a hole in the wall dealer decide to go to a certified dealerset up a appointement with joe york to look at the car on friday the 14 joe call me on thursday to go on saturday insted because the car was no readay call me on friday to monday was about to tell him to keep the car when he said he will bring the car to me i said that was fine got to my house after dark so counld inspect the car that night the next morning when i inspect the car i was very disapoinng look like somebody wash the car with sandpaper and the roof of the car got about 30 ding on it like it got throught a haill storm make numerous phone call send picture no body call me back even call amal adnam got question about extended waranty made numerous call to her leftmessage never call back i guess a was wrong to go to a so call certify dealer took my money and left me dry cannot give you a raring because 1 star still to much More

We have purchased and leased cars here for 7 years now and always return! Our “go to” salesman is Seth and he is attentive, knowledgeable and professional. Highly recommend! and always return! Our “go to” salesman is Seth and he is attentive, knowledgeable and professional. Highly recommend! More

It was an excellent experience and the best car-buying experience we have had. Danny, Willie & Sasan were cordial, professional and knowledgeable. We had looked at the car online and follow-up was quick. experience we have had. Danny, Willie & Sasan were cordial, professional and knowledgeable. We had looked at the car online and follow-up was quick. Even though we arrived early, the car was gassed, warmed-up and ready for us to test. More

Joao is one of the nicest person you can meet if you wanna buy a car or even just a quick chat about which car to buy. Highly recommend this place. And they have the best inventory of used cars as well. wanna buy a car or even just a quick chat about which car to buy. Highly recommend this place. And they have the best inventory of used cars as well. Go Ourisman Lexus!! More

Everyone I worked with was professional, courteous and knowledgeable. My salesperson Doug Quander was exceptional. I never felt pressured to buy the vehicle or any packages. knowledgeable. My salesperson Doug Quander was exceptional. I never felt pressured to buy the vehicle or any packages. More

My experience with Lexus of Rockville Md was more than I expected! My salesperson Roseanne was very informative and guided us through the whole process! They have gained a customer for life! expected! My salesperson Roseanne was very informative and guided us through the whole process! They have gained a customer for life! More

Excellent is the word that justifies the treatment one gets with Seth. Patient, informative, ever ready, knowledgeable and very respectful. It was lovely to have found you!! gets with Seth. Patient, informative, ever ready, knowledgeable and very respectful. It was lovely to have found you!! More

Very helpful and very patient. We’re extremely kind and did not attempt to push anything onto us such as unnecessary warranties. Someone was quick to help us find exactly what we were looking for! did not attempt to push anything onto us such as unnecessary warranties. Someone was quick to help us find exactly what we were looking for! More

Yaw was a true professional with every aspect of the purchase and was patient with me during my visit to the Rockville Lexus location. The finance department Jame was very courteous and helpful. purchase and was patient with me during my visit to the Rockville Lexus location. The finance department Jame was very courteous and helpful. More

Professionalism started with my initial call. The person who answered the phone listened to what I was asking, and got me to the right person. My salesman was knowledgeable and answered all my questions. I who answered the phone listened to what I was asking, and got me to the right person. My salesman was knowledgeable and answered all my questions. I never felt pressured at all. The experience ended with the financial department, and the were the same More