Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Lexus of Rockville
Rockville, MD
2,901 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,901 reviews
March 28, 2021
Great service! I came in for a used Lexus and received great service. Very professional and I was extremely happy with my purchase. Josh was great. great service. Very professional and I was extremely happy with my purchase. Josh was great. More
by Alyssa.taliaferro
Employees Worked With
Josh, Gabriela Ramos
March 28, 2021
The Rockville Lexus location shares an excellent experience. They are very attentive, friendly and upbeat. I would highly recommend this location. Also my service attendant was great. experience. They are very attentive, friendly and upbeat. I would highly recommend this location. Also my service attendant was great. More
by NCJ
Employees Worked With
Osborne
March 27, 2021
Osborne, what can I say!!We need more people like Osborne, what can I say!! We need more people like Ozzy. Punctual Polite Went above and beyond Not to many people in this world, know what’s i Osborne, what can I say!! We need more people like Ozzy. Punctual Polite Went above and beyond Not to many people in this world, know what’s its like to.......... KEEPITREAL!!!! More
by Keepitreal
Employees Worked With
Osborne
March 27, 2021
It nice was doing business with Roseanne Baggett of Lexus Rockville. She answered our questions regarding the car we are buying to her best. Some personal items were left in the old car. She was very helpf Rockville. She answered our questions regarding the car we are buying to her best. Some personal items were left in the old car. She was very helpful and managed to return them. I feel that we got a good deal based on the credits applied to the new vehicle. Unfortunately, I can’t identify a credit that makes up the $5,308 ($2,622 is loyalty and $2,314 for what? We will be looking forward having her expertise next time when my husband decide to buy his Lexus. More
by Ebhei415
Employees Worked With
Bernie (Tech Specialist)
March 27, 2021
It was a pleasure to work with Pierre. He was polite, responsive, and cordial. He provided a thorough explanation of work being performed and future work needed. responsive, and cordial. He provided a thorough explanation of work being performed and future work needed. More
by Kit
Employees Worked With
Pierre
March 27, 2021
I have been with Lexus of Rockville many years with several vehicles. Always excellent service, courtesy, and value. The quality of a Lexus is evident throughout ownership. several vehicles. Always excellent service, courtesy, and value. The quality of a Lexus is evident throughout ownership. More
by j4callan5
Employees Worked With
Mike
March 27, 2021
Took my car in for it's one year service. Justin was great - explained what he would do, took great care of my car, and service was done when he said it would be. Great experience overall. great - explained what he would do, took great care of my car, and service was done when he said it would be. Great experience overall. More
by Yuliya
Employees Worked With
Justin
March 27, 2021
Very efficient. Very pleasant. You really do not need a twenty five word minimum. The best reviews should be short and sweet. Is this Ok? twenty five word minimum. The best reviews should be short and sweet. Is this Ok? More
by Dorothy Parker
Employees Worked With
Justin, Gabriela Ramos
March 27, 2021
By far the most painless car buying experience I’ve ever had. I was in and out in no time. Everyone I dealt with was very professional from the salesperson, manager, finance and concierge. I would highly re had. I was in and out in no time. Everyone I dealt with was very professional from the salesperson, manager, finance and concierge. I would highly recommend them! More
by wilcoxg77
Employees Worked With
Roseanne Baggett, Gabriela Ramos
