Ourisman Lexus of Rockville

I had an wonderful experience, know pressure in buying my Lexus NX 300 2021, I just tested it, nice ride I was sold. Tawanna ,Thanks. Lexus NX 300 2021, I just tested it, nice ride I was sold. Tawanna ,Thanks. More

Doug Quander is the best! 2nd purchase from him and will always come back to Rockville. The staff is always friendly and service is exceptional. always come back to Rockville. The staff is always friendly and service is exceptional. More

Arron- who is our assistant service managerat the dealership is great!!! Very polite and a great interface with the actual mechanic to be sure that our car gets the proper attention dealership is great!!! Very polite and a great interface with the actual mechanic to be sure that our car gets the proper attention More

Tim, was very professional courteous and attentive. I have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answerin have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answering all the questions that I had. Thank you! More

Conveniently located , friendly service in a timely manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now More

From scheduling to reception when I arrived to explanation and provision of services and ultimately final payment, the process was painless. Justin was helpful throughout. explanation and provision of services and ultimately final payment, the process was painless. Justin was helpful throughout. More

Doug Quander & Jesse Drost are very courteous, professional, and knowledgeable. They always make sure my purchase experience is seamless, pleasant, and efficient. They are always available to resp professional, and knowledgeable. They always make sure my purchase experience is seamless, pleasant, and efficient. They are always available to respond to any questions and provide assistance. Lexus of Rockville offers the best customer experience... Thank you! AW More

Ourisman had very friendly associates in their service department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered a loaner by my associate Mr. Shawn Solan. The loaner was great and by the time I returned the car to the dealership, my vehicle was almost ready. Shawn, who had to leave early that day, even called to check in with me after he was off duty to make sure everything was good. Great customer service! This is the second time I have used Oursiman Lexus of Rockville for service and had great experiences both times. More

Job well done in a timely fashion. Did oil change on my Lexus IS250. I will definitely come back . Very friendly. Keep up the good work Lexus IS250. I will definitely come back . Very friendly. Keep up the good work More

Justin was my advisor. Excellent people skills. Justin was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. More