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Ourisman Lexus of Rockville
Rockville, MD
3,005 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 3,005 reviews
June 16, 2021
Service is good and they usually do a great job cleaning the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. More
by freemandt
Employees Worked With
Mike, Gabriela Ramos
June 10, 2021
Very good; but would have appreciated more active Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. More
by Louise Elaine Pogell
Employees Worked With
Danny M.
June 09, 2021
Jimmy was great and I without hesitation would return to Ourisman Lexus for future service needs! He was communicative and offered insight into the management of future service needs. A++ Service! Ourisman Lexus for future service needs! He was communicative and offered insight into the management of future service needs. A++ Service! More
by MH Timm
Employees Worked With
Jimmy
June 09, 2021
I have dealt with Seth Hamm for over 10 years as my Lexus auto salesman. He has been honest, fair and informative on all of my leases for my Lexus’s. The service department is efficient and trustworthy. auto salesman. He has been honest, fair and informative on all of my leases for my Lexus’s. The service department is efficient and trustworthy. I will continue to deal with Lexus of Rockville, Md. as long as I am driving. Robert H. Plante More
by cbreally
Employees Worked With
Seth Hamm
June 09, 2021
A world-class experience! Gabriela Ramos is amazing, excellent communication, friendly, professional, and went the extra mile. There was no pressure, and the process was smooth and efficient from start excellent communication, friendly, professional, and went the extra mile. There was no pressure, and the process was smooth and efficient from start to finish. By far the best experience I've ever had purchasing a vehicle. I strongly recommend this dealership. Thanks to all who took part in my experience. More
by Lawanrobin144
Employees Worked With
Pierre Ndiaye, Gabriela Ramos
June 09, 2021
This dealership did an excellent job with customer relations. Seth was super knowledgeable and most easy to work with! He really aimed to go above and beyond to work with me. Willie Savage was supe relations. Seth was super knowledgeable and most easy to work with! He really aimed to go above and beyond to work with me. Willie Savage was super nice as well! More
by Eliz
Employees Worked With
Willie Savage
June 09, 2021
Loyal customer here for many decades. I have leases or bought 4 different cars here. Very professional without being stodgy. Will return for next car. bought 4 different cars here. Very professional without being stodgy. Will return for next car. More
by rwagman4
Employees Worked With
Seth Hamm
June 09, 2021
Jimmy made sure everything was taken care of, and as always, he and all associates I have met, are friendly and knowledgeable, hence I ONLY take my Lexus to the Lexus service. It’s always a comfortable always, he and all associates I have met, are friendly and knowledgeable, hence I ONLY take my Lexus to the Lexus service. It’s always a comfortable place to wait while my car is serviced. More
by janishalpern
Employees Worked With
Jimmy
