
Ourisman Lexus of Rockville
Rockville, MD
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Great car, Great deal, Great Salesman Willie Savage made our purchase of a 2013 LS 460 a pleasure, something that we have never experienced at a car dealership before. Thanks Willie! Willie Savage made our purchase of a 2013 LS 460 a pleasure, something that we have never experienced at a car dealership before. Thanks Willie! More
Non-stressful Salesman Bill Lum was so nice, greeting me at the door with a smile and a friendly hand. I felt no pressure and I wasen't treated like a unknowle Salesman Bill Lum was so nice, greeting me at the door with a smile and a friendly hand. I felt no pressure and I wasen't treated like a unknowledgeable woman. I am very knowledgeable about Automobiles also the buying and selling process. (Family) My husband always relies on me for the negotiation process that we all despiseI really wasn't going to buy a car this particular day , I just wanted to see what was on the lot, look at prices, mileage etc. Well I came home with a new to me certified 2014 Lexus RX350 with 15,575miles. I traded in my 2012 RX wih 37,600 miles., my car had had a few boo boos over the last few years and this car seemed like the right car at the right time. It's my husband that needs a new car he's driving a 2007 automobile and loves it. After some negotiating with the sales manager on my trade price we came up with the number that I was satisfied with. More
Super friendly and customer oriented First, I LOVE my new Rx 450h!!! If we were to purchase the car again today, I would go to Gil Lee for that assistance immediately. First, I LOVE my new Rx 450h!!! If we were to purchase the car again today, I would go to Gil Lee for that assistance immediately. More
Knowledgeable, Patient and Easy Lexus RX350 has many high tech options. The sales associate, Leo Inglesby, was knowledgeable of them all and patient with my wife and me as we asked Lexus RX350 has many high tech options. The sales associate, Leo Inglesby, was knowledgeable of them all and patient with my wife and me as we asked many questions about the function and benefits of each. It also took time, of course, to choose the exterior and interior color combinations exactly to our liking. Leo took his time with us, even though it was a busy Saturday and he had no idea whether we would buy or not. I thought we obtained a very fair deal on the car and our trade-in. I had researched both on the internet. When we took delivery. we received a thorough explanation of how everything worked which was especially pleasing to my wife who fell in love with the vehicle. When I initially went to the dealership, I was skeptical that I would buy anything, but, Leo won me over soon after my interactions with him began. By the way There never was any pressure to buy. More
Nice cars nice salesman good deal My second car purchase from this dealership. Special thanks to Leo for getting me the car that met all my comprehensive requirements - and at a bargai My second car purchase from this dealership. Special thanks to Leo for getting me the car that met all my comprehensive requirements - and at a bargain used car price! He went the extra mile (excuse the pun)- and put a really good deal together for me. I also appreciate their support to military members - thanks! Finally, the at home tutorial on the vehicle / electronic operations was above and beyond. He knows it all and taught it well. As we say in the Navy - BZ well done. ML Grodin More
Neville Gooden is the best Neville Gooden made the process of buying our Lexus easy and stress-free. I can't imagine ever going to anyone else for future purchases. Neville Gooden made the process of buying our Lexus easy and stress-free. I can't imagine ever going to anyone else for future purchases. More
Outstanding Customer Services From the moment I walked into the Lexus Rockville Dealership Albert Issaghollian has been extremely helpful, honest and a pleasure to work with. Also From the moment I walked into the Lexus Rockville Dealership Albert Issaghollian has been extremely helpful, honest and a pleasure to work with. Also, Gerald Eusebe and Joshua Kabira and every single individual was friendly, professional, knowledgeable and efficient. They took the time to make sure I understood what my vehicle needs were and how they could assist me in bringing it to fruition. Additionally, they explained what to expect during the purchase process. There’s nothing like the peace of mind I had when dealing with staff at Lexus. I found the prices to be competitive, impeccable service, and overall a pleasant experience. I am truly a happy owner of the Lexus’ family. Well done! Mary Darlington More
Ask for Demetrius! Demetrius and Lexus of Rockville will work with you and are very upfront and honest. I was in the financing office of another dealership, about to sig Demetrius and Lexus of Rockville will work with you and are very upfront and honest. I was in the financing office of another dealership, about to sign papers, when I upped and left because Demetrius was able to offer me an amazing deal. Not only that, but the dealership is very communicative and I never had to wait very long for a response. Purchasing the car took under an hour. More
Great experience at Lexus of Rockville! This is my second purchase from Lexus of Rockville. My first Lexus purchase was a pre-owned RX330. As my pre-owned vehicle reached 100K miles I decide This is my second purchase from Lexus of Rockville. My first Lexus purchase was a pre-owned RX330. As my pre-owned vehicle reached 100K miles I decided the time was right for me to check out the December to Remember event. I contacted Lexus of Rockville and was assigned Josh. He made me feel extremely comfortable and secure in purchasing my brand new RX350. It was a pleasure working with Josh and Ali, the Finance Director. I will be a Lexus of Rockville customer for many years to come and highly recommend visiting Josh at Lexus of Rockville if you want a top notch experience in purchasing a luxury vehicle. More
Very happy and satisfy Seller was very kind to me and answer all of my questions. She was very patient with me and treated me very well. I will recommend this dealership to Seller was very kind to me and answer all of my questions. She was very patient with me and treated me very well. I will recommend this dealership to anyone. More