Ourisman Lexus of Rockville

Our experience with Lexus of Rockville was unequaled. The response to our new car query was immediate, and included several available models with model details and a price. This alone would distinguish The response to our new car query was immediate, and included several available models with model details and a price. This alone would distinguish Lexus of Rockville over other dealerships. Our appointment to test drive the car I wanted was prompt and the car was waiting on the lot to be tested. An upgraded model was also available; great market insight on the dealership's part. Doug was an excellent guide for driving the car, and made it easy to focus on the car's performance rather than distracting details. The sales manager Christine provided the necessary details for buying and or leasing; precise, accurate and efficient. All offers were honored, no games were played, and the car was ready for us to test again and acquire, which we did. The business end of the purchase was very efficient, and a credit to the management of the dealership. Great insight to having cars for their demographic market. More

My overall buying experience was excellent. This is my 5th Lexus, my second purchase from Lexus of Rockville. My sales consultant was very knowledgeable and professional. The overall atmosphere was friend 5th Lexus, my second purchase from Lexus of Rockville. My sales consultant was very knowledgeable and professional. The overall atmosphere was friendly and welcoming! I highly recommend this dealership. More

I had the best experience at Lexus of Rockville. Everyone there is so friendly and very helpful. Especially, Doug Quander, who really knows what he's doing and goes out of his way to find out what Everyone there is so friendly and very helpful. Especially, Doug Quander, who really knows what he's doing and goes out of his way to find out what you want. When he calls you to come out to see his selection(s), you're practically sold. He made the whole process very easy and painless. Thank you to everyone who helped me with my trade in and demonstration of all the features. I've been with Lexus for a long time and I will return because I have the best salesman. More

Great car buying experience. Great customer service, friendly staff, good price without the drama. Customer for life. I don't usually like buying a car, but this was easy, fun, and zero pressure. We te friendly staff, good price without the drama. Customer for life. I don't usually like buying a car, but this was easy, fun, and zero pressure. We test drove the vehicle on a Saturday, thought about it, and went back to buy it on a Wednesday. As good as it gets buying a car! More

Absolutely hands down the best dealership and staff I have been to on all accounts... Staff was very respectful and met all of my needs even coming in on their day off, Dealership was scrupulously clean have been to on all accounts... Staff was very respectful and met all of my needs even coming in on their day off, Dealership was scrupulously clean and the best price within 3 surrounding states. Thank you LEXUS OF ROCKVILLE you are the best and I WILL be doing business with you in the future. More

Our experience in buying our RX-350 was exceptional. Our salesman, Gil Lee, was outstanding. Mr. Lee was knowledgeable, accommodating and extremely pleasant to deal with. During the process of buying our ne salesman, Gil Lee, was outstanding. Mr. Lee was knowledgeable, accommodating and extremely pleasant to deal with. During the process of buying our new car we dealt with many individuals on the sales staff at Lexus of Rockville. Each of the these persons were professional and very knowledgeable in their areas of responsibility. I would not hesitate to recommend Lexus of Rockville to others. More

I was looking for a new IS250 with F-sport package. I called this dealer ship and talked with Gil. Gil was very nice and helpful after we met. He offered me several ways to finance or lease the car I wan called this dealer ship and talked with Gil. Gil was very nice and helpful after we met. He offered me several ways to finance or lease the car I wanted. And the price he offered was very fair. So it didn't take me much time to decide to lease the car from him. And Gil helped me go through all the leasing processes and made them much easier. Also I want to thank the sales manager Ali who also helped me. I left my car there for a couple of days and Gil parked it in the garage to avoid a snow storm and cleaned my car again before I picked it up. So I highly recommend Lexus of Rockville and you should contact Gil Lee. More

So I called this dealership as well as others to look for a specific make/model/color of a car in October. I gave the exact description (black ct200h fsport) to Aaron Witherspoon (sales rep) and he was very a specific make/model/color of a car in October. I gave the exact description (black ct200h fsport) to Aaron Witherspoon (sales rep) and he was very helpful and said he would call me back if that car came in.....3 months later, I get a call from Aaron saying it had arrived! Aaron was my main sales rep through the process and he was very personable, knowledgable, and most importantly...he was not pushy for the sale the entire time, which was refreshing compared to past experiences at other dealerships. He showed me the vehicles, let me drive it, and asked what he felt was right for ME. At lexus of Rockville, the environment is very professional and has an upscale feel. So when it came down to the numbers (the MOST important part), I was able to talk to Gerald and Stan, the sales managers at the dealership. They were very easy to deal with because they offer a "true price" which is a very generous discount they give right off the bat. What they do is they give you their absolute lowest price very early on, so it gives you a chance to see their BEST deal without the haggling. I ended up getting this car much lower than retail price, and the experience will definitely have me coming back here again for my next car. Oh yea! The car is turning heads everywhere I go, best decision I made! More

Brian did a wonderful job of accommodating our specific requests and put us in the perfect car for our needs. He was delightful to work with. requests and put us in the perfect car for our needs. He was delightful to work with. More

I had a service issue that popped up and I thought I was in for a big problem but Chris and Paul stepped up big time to make it right. I am very happy with how they took care of me. Paul who runs the servic in for a big problem but Chris and Paul stepped up big time to make it right. I am very happy with how they took care of me. Paul who runs the service department called me from his cell phone after he left work to make sure everything was handled! More