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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,544 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,544 reviews

October 05, 2024

PeiPei immediately followed up with my inquiry and stayed on top of my additional questions. She is very knowledgeable on the vehicle and goes above and beyond to make sure the customer is happy. The sales m More

by Dlechmanik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pei Pei and Josh
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Oct 07, 2024 -

Ourisman Lexus of Rockville responded

Dlechmanik, we're delighted to hear that PeiPei and Josh provided you with exceptional service at Ourisman Lexus of Rockville. Thank you for sharing your experience!

October 03, 2024

Pei Pei was very proactive in helping me find the best fit vehicle for me. She arranged for me to test drive 2 vehicles that were both similar to what I was looking for. She answered all of my questions a More

by ejbird
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Kabira, Pei Pei Tsai
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Oct 03, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Pei Pei and Josh provided such proactive and professional service at Ourisman Lexus of Rockville. It's great to know they made your vehicle search and purchase process smooth. Enjoy your new ride!

October 03, 2024

Chris Mendez was very patient as I considered and re-considered my options. He explained everything clearly. More

by AGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sihan?
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Oct 04, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Chris provided such patient and clear assistance during your visit to Ourisman Lexus of Rockville. Thank you for sharing this positive experience!

October 02, 2024

They provided me with first rate service for my new car. Fortunately there was nothing wrong with the car. More

by andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Jeannette Shalaby, Jesse Drost
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Oct 02, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear you received first-rate service at Ourisman Lexus of Rockville and that your new car is in perfect condition. Thanks for sharing, Andre!

October 02, 2024

Chris Mendez did an outstanding job communicating with me and helping me purchase a certified preowned car. More

by Brian.stocker.2006
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mendez
Report | Print
Oct 02, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Chris Mendez provided excellent communication and assistance during your purchase at Ourisman Lexus of Rockville. Enjoy your new-to-you car!

October 02, 2024

Thank you to Orisman of Rockville for great service. I would like to especially appreciate Mickey McCow for his expertise and professionalism. Always a great experience. Linda Bowles More

by lndbowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey McCow, Kat
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Oct 02, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the wonderful feedback! We're delighted to hear that Mickey provided such a professional and expert experience at Ourisman Lexus of Rockville. We look forward to serving you again in the future!

September 30, 2024

Pei Pei is very knowledgeable, personable and will recommend buyers to see her. She is accommodating and ver nice to talk to More

by Verojan13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei , Jeannette Shalaby, Jesse Drost
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Oct 01, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Pei Pei provided such excellent service at Ourisman Lexus of Rockville. Thank you for the recommendation and kind words!

September 27, 2024

Hector is outstanding and easy to work with. He let me know every week about the status of the car that I were looking for. More

by Tung Phan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Sep 27, 2024 -

Ourisman Lexus of Rockville responded

Tung, we're delighted to hear that Hector provided such excellent service at Ourisman Lexus of Rockville. Thanks for sharing your experience!

September 26, 2024

Jimmy is outstanding, pleasant to talk, and well versed in his job & duties. Keep itup. More

by sboveja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No complaints, hats off to you guys, specially Jimmy!
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Sep 26, 2024 -

Ourisman Lexus of Rockville responded

Thank you for reviewing Jimmy and Ourisman Lexus of Rockville! Safe travels!

September 26, 2024

Our agent, Thanasis, listened to our needs, found the perfect car, and negotiated with us beautifully. I would highly recommend your working with him. More

by nancy.cioffari
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Athanasios (Thansis) Tsounis, salesman; Rosanne Baggett (Fin.)
Report | Print
Sep 26, 2024 -

Ourisman Lexus of Rockville responded

Nancy, we're delighted to hear that Thanasis provided such excellent service at Ourisman Lexus of Rockville. Thanks for the recommendation!

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