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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,402 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,402 reviews

December 10, 2020

Our salesman Tim Wood was excellent. He was very informative and focused on meeting our needs. The sales manager Juan Torreblanca was also exceptionally helpful. Arnold Garcia was very efficient in More

by rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wood, Arnold Garcia, Juan Torreblanca
Dec 10, 2020 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are so glad Tim, Juan, and Arnold took such good care of you here at Ourisman Lexus of Rockville, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

December 08, 2020

Roseanne is the BEST I LOVE HER ! She is very respectful and absolutely knows her job and will take care of you the best way possible. More

by Rakeempeace989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roseanne
Dec 08, 2020 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are so glad Roseanne took such good care of you here at Ourisman Lexus of Rockville, and we will be sure to let her know that you appreciate her help. We hope to see you again sometime!

December 08, 2020

I had a great experience with Tony and the entire Lexus team. Attentive and extremely knowledgeable— without feeling pressured. Easy transaction from beginning to end. More

by AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Gabriela Ramos
Dec 08, 2020 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad Tony took such good care of you here at Ourisman Lexus of Rockville, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

December 07, 2020

Competitive pricing and Very transparent with numbers, not pushy on selling extra options and warranties. Friendly, quick service. and very knowledgeable about How I could further save money, ie, tax exem More

by Mbetron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Torreblanca
Dec 08, 2020 -

Ourisman Lexus of Rockville responded

Your feedback means so much to us and we appreciate you taking the time to share! Thanks for shopping at Ourisman Lexus of Rockville and enjoy your new ride!

December 07, 2020

Lexus of Rockville is the way to go. Gabriela is extremely patient and knowledgeable. She helped me buy the car I was looking for and I couldn't be happier. Huge shout out to the sales managers as w More

by JacobSaltzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Dec 07, 2020 -

Ourisman Lexus of Rockville responded

Jacob - thanks for shopping with Gabriela, Willie, and Pierre. We are excited to hear that you are on the road in your new vehicle! On behalf of all of us at Ourisman Lexus of Rockville, congrats, and safe travels!

December 06, 2020

Very kindness and good price! If I have a chance, I will recommend to my friends. And, Lexus 350 also excellent to drive.. Function is very good for me!! More

by Sun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Gabriela Ramos
Dec 07, 2020 -

Ourisman Lexus of Rockville responded

Your feedback means so much to us and we appreciate you taking the time to share! At Ourisman Lexus of Rockville, it is our goal to find the best option for shoppers and I am glad to hear that our team helped you into a Lexus RX 350. Congrats and safe travels!

December 06, 2020

The second I went to get a new vehicle, it was done smoothly in and out, very professional and fast. So I would definitely recommend folks to go check them out More

by divindomingos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 07, 2020 -

Ourisman Lexus of Rockville responded

Thank you for the kind review! We strive to make the purchasing process seamless, and it is excellent to hear that this was reflected in your visit. Safe travels in your new vehicle, and we hope to work with you again at Ourisman Lexus of Rockville!

December 05, 2020

I leased an RX 350 at this dealership and was very happy with my experience. This was my first time leasing a car, and I was a little apprehensive about having to spend a lot of time in a dealership during More

by Wollner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Galvez
Dec 07, 2020 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Ourisman Lexus of Rockville, and we are glad we were able to make the experience safe and comfortable for you during this difficult time. We hope that you continue to enjoy your Lexus RX 350!

December 04, 2020

Mr. Walker was very knowledgeable about the Lexus NX ,he was friendly ,he communicated very well with us and make us feel at ease. We sure get the VIP treatment. He still check in with us to see if we are s More

by Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pagden Walker
Dec 04, 2020 -

Ourisman Lexus of Rockville responded

Thank you very much for coming to Ourisman Lexus of Rockville for your Lexus NX! We love to hear that Mr. Walked ensured you felt comfortable throughout the buying process. Happy driving in your new ride!

Dec 04, 2020 -

Hamilton responded

Thank you.

December 04, 2020

The best dealership I have ever been to!!!Best people to The best dealership I have ever been to!!! Best people to work with. Made it simple and easy the process. Will be back in the future for my next purc More

by Eugene Dorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny , Gabriela Ramos
Dec 04, 2020 -

Ourisman Lexus of Rockville responded

Eugene - This review made us smile! Thank you for your support and for taking the time to share. Stay safe, and we are looking forward to seeing you again at Ourisman Lexus of Rockville!

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