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Ourisman Lexus of Rockville

Rockville, MD

4.9
2,901 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,901 reviews

June 28, 2026

I dropped my car off on a Tuesday and did not get it back until Saturday late afternoon. They had to replace the side mirror and order the part. However I did not find this out until Friday. Tge repairs well More

by Marc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mason
Jun 29, 2026 -

Ourisman Lexus of Rockville responded

Marc, I apologize for the delay in communication regarding your repair. We're glad to know the work ultimately met your expectations, but it's clear we need to improve our process of keeping clients informed. Thank you for sharing this with us, and please be in touch if I can further assist you. - Jesse Drost - General Manager - 301-762-9009

June 27, 2026

Waited more than two hours but service was great! Thanks to the lexus service team. More

by Mcho0051
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Recommend Dealer
Yes
Employees Worked With
Brendan
Jun 29, 2026 -

Ourisman Lexus of Rockville responded

The team at Ourisman Lexus of Rockville loves seeing great reviews! Thank you for your kind words.

June 26, 2026

It was so wonderful working with Pei Pei to purchase my new car. Thank you, Pei Pei! We would recommend Pei Pei and the dealership to our friends and family. More

by LaurenKX
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Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Jun 29, 2026 -

Ourisman Lexus of Rockville responded

Lauren, we're so glad Pei Pei took such good care of you! Thank you for choosing Ourisman Lexus of Rockville and for recommending Pei Pei and the team. Congratulations on your new car!

June 26, 2026

Great service as always and Kat did a particularly good job. Thanks Kat. Keep up the good work! More

by Ptanous
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Recommend Dealer
Yes
Employees Worked With
Kat
Jun 29, 2026 -

Ourisman Lexus of Rockville responded

Ptanous, thank you for the great review. We look forward to seeing you again at Ourisman Lexus of Rockville!

June 26, 2026

Mike from the Service Department was a pleasure to do business with. He gave us an estimated time for the service and he was spot on. A pleasure to work with! More

by barbs168
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Recommend Dealer
Yes
Employees Worked With
Mike
Jun 29, 2026 -

Ourisman Lexus of Rockville responded

We love hearing from satisfied customers! Thank you for choosing Ourisman Lexus of Rockville and for sharing your feedback about Mike and the team. See you next time!

June 26, 2026

The service was prompt and as advertised, Justin was very helpful, and the waiting area was pleasant. More

by kstoller6
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Recommend Dealer
Yes
Employees Worked With
Justin
Jun 28, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback about Justin and our team! It means a lot to hear that your visit was enjoyable from start to finish. See you next time at Ourisman Lexus of Rockville!

June 26, 2026

Mike was very accommodating, providing requested service and nothing more. Work done in a timely manner. More

by Tom
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Recommend Dealer
Yes
Employees Worked With
Mike
Jun 26, 2026 -

Ourisman Lexus of Rockville responded

Hi Tom, we're glad Mike took such good care of you in a timely manner! Thank you from all of us at Ourisman Lexus of Rockville!

June 25, 2026

Service department was very efficient. Brad was very good in explaining the service i received More

by Mjandwill
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Recommend Dealer
Yes
Employees Worked With
Brad
Jun 29, 2026 -

Ourisman Lexus of Rockville responded

MJ and Will, thank you for being such a great customer of Ourisman Lexus of Rockville! Brad will appreciate your praise.

June 23, 2026

This dealership is excellent. I had an emergency and they were in contact with me several times a day to keep me posted. They repaired the vehicle and were kind enough to deliver More

by Lsch4544
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Recommend Dealer
Yes
Employees Worked With
Brendon, Shawn
Jun 23, 2026 -

Lsch4544 responded

Thank you for all your help! Keeping in contact with me, repair , delivery and efforts to reimburse from the tow! I appreciate it and will recommend you !

Jun 24, 2026 -

Ourisman Lexus of Rockville responded

We're thrilled to hear about your positive experience with our team! Thank you for recommending Ourisman Lexus of Rockville. We truly appreciate your support!

June 23, 2026

Omar is awesome! Very polite and well mannered. Took the time to explain everything to me about my vehicle. Waiting area was clean. Snack bar is nice. More

by Jricketts2011
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Omar
Jun 24, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your kind words! We are thrilled to hear that Omar provided excellent service and made your visit a pleasant one. We appreciate your business! - The Ourisman Lexus of Rockville Team