Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.9
3,005 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
Contact Dealership
View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

Showing 3,005 reviews

October 10, 2026

Lexus of Rockville is my number one service provider. They are very friendly and welcoming for their customers. And they communicate with customers every step during service before taking action. Overall More

by jordi_belayneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Print
Oct 13, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review! There is no greater compliment than knowing a customer had a great experience with our team. We believe exceptional experiences are created by people who genuinely care, and we're delighted to hear that was reflected during your visit. Your feedback means a great deal to us, and we appreciate the opportunity to be part of your automotive journey. We look forward to seeing you again soon. – The Ourisman Team

October 10, 2026

Brendan was super efficient. Checked me in 1,2,3. I had the opportunity to get work done in the lounge. Was on a work call when the car was done. He quietly told me car was ready More

by Mikepierro72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Print
Oct 13, 2026 -

Ourisman Lexus of Rockville responded

Mike, we're glad to hear the process was smooth and efficient with Brendan. We appreciate your feedback and thank you for choosing Ourisman Lexus of Rockville! Safe travels!

October 10, 2026

Great experience from start to finish. Thanks for getting me back on the road quickly! More

by Lordharryhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Print
Oct 13, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

October 09, 2026

Service was excellent and went smoothly. Jim Baker came highly recommended as did Lexus of Rockville. He provided excellent service and was friendly, helpful, and kept me informed. I’ll be More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Print
Oct 09, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your thoughtful review and for recognizing Jim. Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Jim went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

October 08, 2026

The dealership staff were professional and very helpful to its customers. I highly recommend this dealership to my family and friends. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Print
Oct 08, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your review and for sharing your experience with us. Hearing that our team delivered an experience worthy of your recommendation means a great deal to us. We appreciate your trust in our organization and are grateful for the opportunity to serve you. Thank you for being part of the Ourisman family. We look forward to creating many more Moments of Magic for you in the future. – The Ourisman Team

October 08, 2026

During my recent service visit, my experience was outstanding. I was met immediately upon entering the waiting area. Brad did an excellent job of keeping me informed. I waited at the dealership, en More

by MAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Print
Oct 08, 2026 -

Ourisman Lexus of Rockville responded

We're happy to hear Brad kept you so well informed throughout your visit! We are thrilled to hear that our team made a positive impression. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

October 08, 2026

Fantastic service from Justin who helped me in time of crisis. Great professional help from Lexus of Rockville More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Print
Oct 08, 2026 -

Ourisman Lexus of Rockville responded

We're so grateful you chose Ourisman Lexus of Rockville! Thank you for sharing your experience working with Justin. We are thrilled to hear that our team made a positive impression. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

October 06, 2026

Service was amazing. Kat was our service advisor and she is always friendly and willing to help. Service was smooth, and my issue had to be handled with insurance and Lex More

by haressh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Hoang, Josh
Print
Oct 07, 2026 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Kat provided such excellent service at Ourisman Lexus of Rockville. There is no greater compliment than knowing a customer had a great experience with our team. We believe exceptional experiences are created by people who genuinely care, and we're delighted to hear that was reflected during your visit. Your feedback means a great deal to us, and we appreciate the opportunity to be part of your automotive journey. We look forward to seeing you again soon. – The Ourisman Team

October 03, 2026

Service was good. People friendly, promo, courteous. Place is always clean welcoming and well organized. More

by Farida Mistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jankowitz
Print
Oct 06, 2026 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share your experience and for choosing Ourisman. We are thrilled to hear that our team made a positive impression. We strive to create experiences built on trust, care, and genuine commitment to our customers, and we're grateful for the opportunity to serve you. Thank you for your business and your kind words. We look forward to welcoming you back and continuing to earn your trust for years to come. – The Ourisman Team

October 02, 2026

I bought my new ES the day before yesterday and was helped by Jin Bae, who really went above and beyond to give me some of the best advice I’ve ever gotten at a car dealership. He also shared a bunch o More

by Konrad Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jin Bae
Print
Oct 06, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your thoughtful review and for recognizing Jin. Delivering exceptional service is at the heart of what we do, and we're delighted to hear that Jin went above and beyond to make your experience a great one. Creating trust and building lasting relationships with our customers are priorities we take seriously, and it is incredibly rewarding to know that their efforts made a difference. We are fortunate to have team members who lead through their actions and genuinely care about the people they serve. Your recognition means a great deal, and we look forward to sharing your feedback with the team. Thank you for choosing Ourisman, and we look forward to serving you again. – The Ourisman Team

1
2
3
...
301