Ourisman Lexus of Rockville

I have been dealing with Ourisman Lexus for about 20 years and have been thoroughly satisfied with the work and maintenance they provide for my car. I have been using Michael Jankowitz as my service re years and have been thoroughly satisfied with the work and maintenance they provide for my car. I have been using Michael Jankowitz as my service rep and have never been surprised or disappointed. At the start of my visits, Mike gives me a brief summary of what is going to happen and he then keeps me posted on the actual work required and/or done on my car. I trust his judgment entirely and look forward to seeing him for my next 5000 mile checkup. More

Jin of Ourisman Lexus was great at showing us the functionality of the car that we’re buying. He was professional and ensured that our car buying process was smooth. Would recommend Jin! functionality of the car that we’re buying. He was professional and ensured that our car buying process was smooth. Would recommend Jin! More

Vincent was my service advisor and he went above and beyond to make things convenient for me! beyond to make things convenient for me! More

We recommend Brionna. We had a positive experience with her, she was very helpful -- in dealership, during test drives and with follow-up questions. Unfortunately import We had a positive experience with her, she was very helpful -- in dealership, during test drives and with follow-up questions. Unfortunately important features weren't available in the Lexus NX we wanted so we didn't buy from her. More

Doug:Excellent, attentive, kept his word; helpful; came out to our house to set up the garage linkup; overall a good guy. Everyone there is pleasant & helpful. Bernie was a great teacher! Glad we went to t out to our house to set up the garage linkup; overall a good guy. Everyone there is pleasant & helpful. Bernie was a great teacher! Glad we went to this dealership!! More

Service department staff were welcoming and explained all services to be completed at this appointment services to be completed at this appointment More

Great customer service by my tech Arron. He was thoughtful and personable. A good experience He was thoughtful and personable. A good experience More

Brad as usual was helpful and professional and made sure I was properly helped with the correct service. I was properly helped with the correct service. More

Sales agent , YK was amazing experience in purchasing the right vehicle for me , polite and knowledgeable! Sasan in F & I was a pleasure to meet and friendly and knowledgeable! I left dealership with a very right vehicle for me , polite and knowledgeable! Sasan in F & I was a pleasure to meet and friendly and knowledgeable! I left dealership with a very pleasant experience in purchasing my new vehicle! Many Thanks to these 2 men whom are a credit to Ourisman Lexus of Rockville ! C Wright More

I didn't finance or trad in. I picked up the car at the dealer, but Chris did come out to the house to explain several things. I met with him again for a few minutes a few days I picked up the car at the dealer, but Chris did come out to the house to explain several things. I met with him again for a few minutes a few days later, and I'll likely have a few more questions in a week or two. More