Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,394 Reviews
Call Dealership (301) 781-6878
View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

By Type

Showing 2,394 reviews

November 10, 2024

Very professional and very thoughtful. He went the extra mile for a customer. Thank you Justin More

by Mothersanz@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Nov 11, 2024 -

Ourisman Lexus of Rockville responded

We're elated to hear that Justin demonstrated our commitment to customer service at Ourisman Lexus of Rockville!

November 09, 2024

Jimmy Baker is a very professional service advisor. He is customer focused, pays attention to details and gets our automobile service done correctly. I highly recommend him and the Ourisman dealershi More

by ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Nov 11, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the glowing recommendation! We're delighted to hear that Jimmy provided such attentive service at Ourisman Lexus of Rockville. We appreciate your support and look forward to serving you again!

November 09, 2024

Service was seamless and done very quickly. This was my first time using this dealership. An enjoyable experience. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Nov 11, 2024 -

Ourisman Lexus of Rockville responded

Mark, we're delighted to hear that your first visit with Ourisman Lexus of Rockville was seamless and enjoyable. Thank you for choosing us!

November 09, 2024

Solid attention to detail. Brendan is meticulous in servicing my vehicle. Trust him and goo his team with multiple Lexus cars of mine. Keep up the solid work. More

by Team Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan, Jesse Drost
Report | Print
Nov 11, 2024 -

Ourisman Lexus of Rockville responded

Thank you for trusting Brendan and the team at Ourisman Lexus of Rockville with your vehicles! We're delighted to hear about your positive experience, and we'll continue striving for excellence. We appreciate your support!

November 08, 2024

Mike is the best advisor in 3. 5 years. This the 3rd Lexus dealership I’ve tried. Very professional and courteous More

by vijay pandit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Nov 08, 2024 -

Ourisman Lexus of Rockville responded

Vijay, we're delighted to hear that Mike provided you with such a professional and courteous experience at Ourisman Lexus of Rockville. Thank you for your kind words!

November 06, 2024

Excellent service! Knowledgeable, friendly, and efficient. Went above and beyond to ensure satisfaction. Highly recommend! More

by Yousufnagaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz , Jeannette Shalaby, Jesse Drost
Report | Print
Nov 06, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the glowing review! We're delighted to hear that our team at Ourisman Lexus of Rockville provided excellent service and exceeded your expectations. We appreciate your recommendation!

November 06, 2024

Pei Pei is very professional, helping me solve many problems and very patient.Thank you very much for her help！ More

by angela li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Report | Print
Nov 06, 2024 -

Ourisman Lexus of Rockville responded

Angela, we're delighted to hear that Pei Pei provided you with such professional and patient service at Ourisman Lexus of Rockville. Thank you for sharing your experience!

November 06, 2024

Awesome service department. Kathleen is a pro, very kind, and personable. I highly recommend Lexus of Rockville for service requirements. More

by n.zand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khatleen, Jeannette Shalaby, Jesse Drost
Report | Print
Nov 06, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the recommendation! We're delighted to hear that Kathleen provided awesome service at Ourisman Lexus of Rockville. Until next time, drive safely!

November 06, 2024

Moquit was very professional and courteous, definitely a pleasure to work with. He went above and beyond with customer care. I'm very impressed with the entire team actually. Moquit, Josh, Ali and Amal are More

by Amy Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Ali and Amal
Report | Print
Nov 06, 2024 -

Ourisman Lexus of Rockville responded

Amy, we're delighted to hear that Moquit and the team at Ourisman Lexus of Rockville provided such exceptional service. Thank you for recommending us, and we look forward to assisting you again in the future!

November 05, 2024

Great customer service by Brad … I am satisfied the professionalism & kind from him . Thank you & appreciate the work I put in my car More

by hien.vu15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Nov 05, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Brad provided great customer service at Ourisman Lexus of Rockville. Thank you for sharing your satisfaction with his professionalism and kindness! We appreciate your feedback and look forward to serving you in the future.

1
2
3
...
240