Ourisman Lexus of Rockville

First interaction with service. Went very well. Justin was very helpful and courteous. Waited in full waiting area for about an hour. Went very well. Justin was very helpful and courteous. Waited in full waiting area for about an hour. More

Pei Pei was an amazing sales person from the beginning. I emailed her in the morning and got a response as soon as the dealership opened. She was quick to reply and found exactly what we needed in a very s I emailed her in the morning and got a response as soon as the dealership opened. She was quick to reply and found exactly what we needed in a very short period of time. She was very transparent with us throughout the process and that made the shopping experience from multiple states away as if we were inside the dealership. More

The waiting area was comfortable and clean, with complimentary coffee and Wi-Fi, making the short wait time even more pleasant. complimentary coffee and Wi-Fi, making the short wait time even more pleasant. More

It was a very pleasant experience, , this is definitely the best and most responsive Lexus dealership that I’ve been too! the best and most responsive Lexus dealership that I’ve been too! More

Easy and smooth . Process took really short times. Sales guy his very friendly and also finance person too Process took really short times. Sales guy his very friendly and also finance person too More

From my first visit I was treated with respect and assistance. It has been a positive experience to the point of deciding to purchase the vehicle that I originally leased and the service just continue assistance. It has been a positive experience to the point of deciding to purchase the vehicle that I originally leased and the service just continued. More

Great staff everyone was very helpful and friendly would definitely recommend this location to anyone looking for a vehicle definitely recommend this location to anyone looking for a vehicle More

Welcoming and accommodating, gave me my desired appointment time. This was very important to me, as I was traveling through Rockville from out of town. appointment time. This was very important to me, as I was traveling through Rockville from out of town. More

Ourisman Lexus of Rockville provides excellent experience during the scheduled services. They have motivated and very enthusiastic service team members. during the scheduled services. They have motivated and very enthusiastic service team members. More

Efficient courteous and professional. Mike J is the employee every owner hopes to have. You can trust Ourisman Lexus. Mike J is the employee every owner hopes to have. You can trust Ourisman Lexus. More