Ourisman Lexus of Rockville
Rockville, MD
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Since 2017 I have received courteous, timely and excellent service from Jimmy Baker and all of the mechanics that service my RX 350. I highly recommend this LEXUS Dealership for both vehicle purcha excellent service from Jimmy Baker and all of the mechanics that service my RX 350. I highly recommend this LEXUS Dealership for both vehicle purchase and service. Thank you! More
Moquit was always responsive and willing to answer any questions. He also kept us updated on the status of the vehicle from the time it was ordered until it arrived. We wanted to be confident that the new questions. He also kept us updated on the status of the vehicle from the time it was ordered until it arrived. We wanted to be confident that the new Lexus TX 350 would fit in our garage and Moquit even drove one to our house so we could be confident it would fit! Ryan was equally helpful and very personable. They ware just nice people and the kind of honest, trusting people that i wanted to do business with. Amal in finance was also very helpful and just as personable! More
We drove 2. 5 hours to this dealership to purchase our car. Sales staff weren’t pushy. Knowledge about the different models of vehicles. 5 hours to this dealership to purchase our car. Sales staff weren’t pushy. Knowledge about the different models of vehicles. More
I was thrilled with my purchase experience. Dela was the main sales consultant but Josh also helped with some aspects of the sale. They are both men of their word. They said things before the Dela was the main sales consultant but Josh also helped with some aspects of the sale. They are both men of their word. They said things before the sale and kept their word after it. I felt treated the same as someone buying a Lexus, even though I was buying a used car at a much lower price point than many of the cars sold at this dealership. More
I wanted to take a moment to express my overall satisfaction with my recent sales experience at Ourisman Lexus of Rockville. I was particularly impressed with sales associate Jin's knowledge about satisfaction with my recent sales experience at Ourisman Lexus of Rockville. I was particularly impressed with sales associate Jin's knowledge about the products. His ability to answer all my questions thoroughly and provide detailed explanations made the process very smooth. The level of customer service I received was outstanding. Jin was always available to assist and made me feel valued as a customer. The entire process, from initial inquiry to final purchase, was handled efficiently and with minimal hassle. I am very pleased with my purchase and feel confident that I made the right decision, thanks to the excellent guidance provided. I will definitely consider Ourisman Lexus of Rockville for future purchases and will happily recommend your services to friends and family. Thank you once again for an exceptional sales experience. More
Andres was professional and courteous and provided a solution that would minimally interfere with our plans for the next day. He is an example of commitment to the client, he kept his word that he would solution that would minimally interfere with our plans for the next day. He is an example of commitment to the client, he kept his word that he would take care of us the best he could with the time constraints. I'm grateful for his service and his commitment. If I'm ever again in the area needing service, I will return and ask for Andres. Thank you for your excellent customer service. Lexus of Rockville is blessed to have him on the team. More