Ourisman Lexus of Rockville

We’ve always enjoyed excellent customer service at Lexus of Rockville. To us that is very important. Also (and perhaps most importantly) the care for, and maintenance of our vehicle is top notch. They maint of Rockville. To us that is very important. Also (and perhaps most importantly) the care for, and maintenance of our vehicle is top notch. They maintain and service it very well. More

I had a great experience with Chris. He provided exceptional service and helped us get the car we wanted. His professionalism and dedication made the entire process smooth and enjoyable. He provided exceptional service and helped us get the car we wanted. His professionalism and dedication made the entire process smooth and enjoyable. Highly recommend Chris for anyone looking for a hassle-free car buying experience! More

My wife Anna and I had the pleasure of meeting Justin Cable on Saturday, June 15, 2024. Justin was very professional, knowledgeable and personable and had our best interests in mind. He made the entire p Cable on Saturday, June 15, 2024. Justin was very professional, knowledgeable and personable and had our best interests in mind. He made the entire process a breeze, from selecting the right vehicle, to test driving, to answering all our questions and negotiating the best price. Justin should be commended for a job well done. He's an outstanding individual and is an asset to the Ourisman Lexus organization. More

Communication was very effective and timely which made the process very easy. Being able to do all of our paperwork online prior to pick up was very helpful as we did not live local. the process very easy. Being able to do all of our paperwork online prior to pick up was very helpful as we did not live local. More

great experience with Fahad, he made sure we were comfortable with all the details of our deal.. comfortable with all the details of our deal.. More

I had an excellent experience buying my first car in 17 years at Ourisman Lexus of Rockville. Alireza was incredibly helpful, making the process smooth and enjoyable. Highly recommend this dealership for i years at Ourisman Lexus of Rockville. Alireza was incredibly helpful, making the process smooth and enjoyable. Highly recommend this dealership for its outstanding service! More

Quick reliable service. Loved pickup service, Dom & ________ were great! See you at 14 miles Loved pickup service, Dom & ________ were great! See you at 14 miles More

I was pleased that I was able to find a next day appointment slot to have my new car serviced since it reached 5K. While the person that was assigned to me was not rude, I was underwhelmed with his appointment slot to have my new car serviced since it reached 5K. While the person that was assigned to me was not rude, I was underwhelmed with his customer service skills. He did not walk me thru the service that was done and simply thanked me and told me all the detail was referenced on the service detail sheet that he placed in my car. More

Brad Auslander was absolutely patient and professional. Thanks for the great service! I highly recommend this dealership and service advisor. Thank you! Thanks for the great service! I highly recommend this dealership and service advisor. Thank you! More

Great dealership, easy to work with, listens to your wants and needs and works to make it happen. wants and needs and works to make it happen. More