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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.9
2,669 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,669 reviews

May 05, 2022

The agent was very detail with the information on my car, also he was Polite, friendly and precise!!! More

by Beeyou30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
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May 05, 2022 -

Ourisman Lexus of Rockville responded

Thank you for choosing Ourisman Lexus of Rockville and for stopping by to share your experience! We hope to work with you again down the road.

May 05, 2022

Excellent service at this dealership. Justin is very helpful. Definitely recommend for other to consider More

by Yousufnagaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
May 05, 2022 -

Ourisman Lexus of Rockville responded

Excellent service is our number one goal! Thank you for the incredible review and recommendation, from the whole Ourisman Lexus of Rockville team!

May 04, 2022

Ourisman Lexus service was excellent and their pricing was fair and reasonable. The service advisor Nelson was professional and helpful to a smooth experience. More

by Sklebanoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
May 04, 2022 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Nelson and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

Very friendly and helpful. They are organized and clean. Have very good energy as well More

by aylamilam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanne Baggett
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May 04, 2022 -

Ourisman Lexus of Rockville responded

Friendly and helpful is how we aim to be! Thank you for the amazing review and for choosing Ourisman Lexus of Rockville!

May 04, 2022

I can always count on Mike to deliver quality service! ! He’s amazing and I wouldn’t want to work with anyone else!! More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
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May 04, 2022 -

Ourisman Lexus of Rockville responded

We really appreciate your continued support of Mike and the team! Thank you for choosing Ourisman Lexus of Rockville and for sharing a review. Safe travels until we see you again!

May 04, 2022

Prompt and professional service form the Service Manager Aaron and the Mechanics who worked on the Car More

by Bobjohnsonobx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
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May 04, 2022 -

Ourisman Lexus of Rockville responded

Hi Bob - We are delighted that you had such a positive experience working with Aaron and the team! Thank you for choosing Ourisman Lexus of Rockville and for stopping by to leave a review. Drive safely!

May 04, 2022

Service was great, team was very helpful. Love that they take customer service very seriously ❤️ More

by Bontello87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
May 04, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are glad to see that our team was helpful and nice to work with. We appreciate the kind words here at Ourisman Lexus of Rockville!

May 03, 2022

Everything about it was terrific - from the you g woman who scheduled the appointment through the various chauffeurs and through the follow up from Bernie. More

by Patedmister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie, Candice, delivery young man , Gabriela Ramos
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May 03, 2022 -

Ourisman Lexus of Rockville responded

We're elated that every element of your experience was terrific! Thank you for the tremendous review and for trusting Ourisman Lexus of Rockville with your business - we'll be here whenever you need us next!

May 03, 2022

Rosanne was so wonderful to me. She was so patient with all of my questions and concerns. This was my first time buying a car alone, but she really made me feel comfortable and take More

by jpan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanne Baggett
Report | Print
May 03, 2022 -

Ourisman Lexus of Rockville responded

We appreciate you trusting us with such an important purchase and are thrilled that Rosanne made the buying process five-star worthy. Thank you for choosing Ourisman Lexus of Rockville! We are grateful to have you as a customer and wish you safe driving in your new vehicle.

May 03, 2022

I was running late to pick up my car from being serviced and they offered to leave my keys with the sales office. That’s excellent customer service! More

by jody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
May 03, 2022 -

Ourisman Lexus of Rockville responded

Jody, we understand not everything goes as planned, and we'll always do all we can to accommodate you in those situations. Thank you for your kind words about the Ourisman Lexus of Rockville team, and we look forward to your next stop by!

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