Ourisman Lexus of Rockville
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 2,400 reviews
Ms. Pei Pei was a professional and sales person who made us feel comfortable since we start the purchase process, giving us all the information needed to complete the whole process, taking us until the last us feel comfortable since we start the purchase process, giving us all the information needed to complete the whole process, taking us until the last step. More
Salesman and sales director were great, best experience there. Finance experience not great, worst we've ever had a dealership. Finance manager not willing to work with our bank, not budging on options, there. Finance experience not great, worst we've ever had a dealership. Finance manager not willing to work with our bank, not budging on options, not compassionate or empathetic at all. All she wanted to do was sell the car on the terms with one bank and be done with us. She was not friendly or personable. We were just a number on the list. More
Experierence at Ourisman Lexus of Rockville was great. Moquit was very kind, patient and helped me find a car that I felt comfortable with. Moquit was very kind, patient and helped me find a car that I felt comfortable with. More
Justin was my service provider! Very knowledgeable, professional, and efficient! I have been coming to this location for service for about 18 years, and the service has always been Very knowledgeable, professional, and efficient! I have been coming to this location for service for about 18 years, and the service has always been great, but as of late, it seems they are working even harder to improve the service experience! More
Very pleased with the wonderful service. They really did a fantastic job on the recommendations for the service and even making sure l was comfortable while l was waiting. Thank you 😊 They really did a fantastic job on the recommendations for the service and even making sure l was comfortable while l was waiting. Thank you 😊 More