
Ourisman Lexus of Rockville
Rockville, MD
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I bought a used Lexus with Fahd's expert advice. He was very tuned in to what I said I wanted, and he came up with a different model than I had in mind. Throughout the process, Fahd listened close He was very tuned in to what I said I wanted, and he came up with a different model than I had in mind. Throughout the process, Fahd listened closely, was patient, softspoken, and extremely helpful. More
Excellent customer service. Brendan was at tentative to me from start to finish, he explained everything to me. He was thorough and patient. Brendan was at tentative to me from start to finish, he explained everything to me. He was thorough and patient. More
This was our first time returning to Ourisman for our 6 month service on the ES 350 we purchased there. Mike was very helpful with explaining what they were performing. They completed the service in less t month service on the ES 350 we purchased there. Mike was very helpful with explaining what they were performing. They completed the service in less time then expected and he went over what they had performed and walked us to the car. I was impressed with how the car had been washed and protected inside. Completely satisfied with the polite and professional service we received and will return there again. More
Jimmy Baker is a very professional service advisor. He is customer focused, pays attention to details and gets our automobile service done correctly. I highly recommend him and the Ourisman dealershi He is customer focused, pays attention to details and gets our automobile service done correctly. I highly recommend him and the Ourisman dealership. More
Solid attention to detail. Brendan is meticulous in servicing my vehicle. Trust him and goo his team with multiple Lexus cars of mine. Keep up the solid work. Brendan is meticulous in servicing my vehicle. Trust him and goo his team with multiple Lexus cars of mine. Keep up the solid work. More