Ourisman Lexus of Rockville

Welcoming and accommodating, gave me my desired appointment time. This was very important to me, as I was traveling through Rockville from out of town. appointment time. This was very important to me, as I was traveling through Rockville from out of town. More

Ourisman Lexus of Rockville provides excellent experience during the scheduled services. They have motivated and very enthusiastic service team members. during the scheduled services. They have motivated and very enthusiastic service team members. More

Efficient courteous and professional. Mike J is the employee every owner hopes to have. You can trust Ourisman Lexus. Mike J is the employee every owner hopes to have. You can trust Ourisman Lexus. More

Overall I feel like I got robbed . I’ve had the car for a few weeks and o hear the transmission makes noise shocks makes a wining sound that the wasn’t making when I tested it I’ve had the car for a few weeks and o hear the transmission makes noise shocks makes a wining sound that the wasn’t making when I tested it More

Dealing with Ourisman was a great experience. Hector was very knowledgeable and accommodating and made sure that we got exactly what we wanted. His outgoing and upbeat personality combined with h Hector was very knowledgeable and accommodating and made sure that we got exactly what we wanted. His outgoing and upbeat personality combined with his enthusiasm for his job made him a pleasure to work with. More

Yaw was very thorough and responsive. Even though he was helping another customer, he still made sure we were both attended too. Even though he was helping another customer, he still made sure we were both attended too. More

The place is convenient, good customer service, friendly. The office have a big space for all the customer who are waiting for their car . The office have a big space for all the customer who are waiting for their car . More

Excellent service. Vince kept me up to date throughout the process and the waiting area was very comfortable with fast wifi and snacks. It made working from the waiting Vince kept me up to date throughout the process and the waiting area was very comfortable with fast wifi and snacks. It made working from the waiting area a great option. More

My car had been totaled in an accident, and I was recovering from a broken ankle. The salesmen (TT and Hector) could not have been more helpful in the process of finding the right car for me. They br recovering from a broken ankle. The salesmen (TT and Hector) could not have been more helpful in the process of finding the right car for me. They brought cars to me to try out and drove me home when needed. I love what I ended up with, the 2025 NX 450h. More

The service was timely and appropriate for my car. The additional required was properly explained and performed as required. The additional required was properly explained and performed as required. More