Ourisman Lexus of Rockville

Always great service and Jimmy is amazing he is extremely detailed and does an excellent job explaining the required work. detailed and does an excellent job explaining the required work. More

Our first visit to our second Lexus dealer. The first was outstanding - if future visits here are like this one, we have to find a word higher than outsatanding! The first was outstanding - if future visits here are like this one, we have to find a word higher than outsatanding! More

I receive consistent excellent and courteous service from my service consultant, Jimmy Baker, and the technicians for work performed on my 2015 LEXUS RX350. Thank you ! my service consultant, Jimmy Baker, and the technicians for work performed on my 2015 LEXUS RX350. Thank you ! More

Hector Zacipa was friendly, polite, and most helpful. Our interactions were low-pressure and throughout the process Hectoriwas focused on helping us get what we wanted. We always felt he could be trusted Our interactions were low-pressure and throughout the process Hectoriwas focused on helping us get what we wanted. We always felt he could be trusted. The experience could not have gone better. . More

The staff are very friendly and they will go above and beyond to help you. beyond to help you. More

In love with my Lexus! I have never had so much FUN buying a car! Hector made the entire car buying process a brilliant experience to remember. He was fun, super sweet, ver I have never had so much FUN buying a car! Hector made the entire car buying process a brilliant experience to remember. He was fun, super sweet, very helpful, and the coolest person I have met at a car dealership. He had answers to every question about the car and went above and beyond to help me get the exact one I was looking for (it was a rare find!). Thanks to Hector I will always remember the day I got my Lexus! Best experience ever! More

I bring each of my Lexus' cars to Jimmy for service. He is Excellent and the reason I come to the Rockville dealership. There are days that I wait and days where I get a loaner car but he decides based He is Excellent and the reason I come to the Rockville dealership. There are days that I wait and days where I get a loaner car but he decides based on the volume. Please keep him happy so stay happy! He really is great! More

PeiPei immediately followed up with my inquiry and stayed on top of my additional questions. She is very knowledgeable on the vehicle and goes above and beyond to make sure the customer is happy. The sales m on top of my additional questions. She is very knowledgeable on the vehicle and goes above and beyond to make sure the customer is happy. The sales manager, Josh, was also very professional and pleasant to work with. More

Pei Pei was very proactive in helping me find the best fit vehicle for me. She arranged for me to test drive 2 vehicles that were both similar to what I was looking for. She answered all of my questions a fit vehicle for me. She arranged for me to test drive 2 vehicles that were both similar to what I was looking for. She answered all of my questions and made the purchase process easy. The sales manager Josh was the modicum of professionalism in helping us complete the purchase. More

Chris Mendez was very patient as I considered and re-considered my options. He explained everything clearly. re-considered my options. He explained everything clearly. More