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Ourisman Lexus of Rockville

Rockville, MD

4.9
2,901 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Ourisman Lexus of Rockville is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,901 reviews

July 08, 2026

The sales staff especially Doug and Seth were extremely professional. And knowledgeable about their cars and services. The process of buying my new car was quick and easy. The financial person, Amal, was e More

by Deesyw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Quander, Seth Hamm,Amal Adnan
Jul 08, 2026 -

Ourisman Lexus of Rockville responded

Thank you for your recommendation of our team here at Ourisman Lexus of Rockville! We're glad to hear that Doug, Seth, and Amal took such good care of you during your visit. Safe travels in your new car!

July 03, 2026

Good descent experience . Best in this area need to improve on service waiting time or share the right ETA upfront was not a great experience this time More

by snchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 06, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with Ourisman Lexus of Rockville. We apologize for any delays and will work on providing more accurate ETAs in the future. We look forward to serving you even better next time!

July 03, 2026

Mike, my service person was extremely accommodating, anxious to help, & understanding of my particular concerns with my 60,000 mile service! More

by Posh02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, J. P.wags, sales manager Kelly?
Jul 06, 2026 -

Ourisman Lexus of Rockville responded

We love hearing from happy guests! Thank you for sharing your 5-star review of Mike and the team. - The Ourisman Lexus of Rockville Team

July 03, 2026

Always excited service! On time and give you the break down of experience (if any)! Brenden I my service advisor and also the manager! He never complains or pushes me to More

by mmsingletary216
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brendan
Jul 06, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your feedback about Brenden and the team! We appreciate your business and hope to see you again at Ourisman Lexus of Rockville.

July 03, 2026

I purchased all my cars feom. Lexus of Rockville....great customer service. My service advisor Mike was very nice and professional he kept me updated during the service of my veh More

by Cassandra
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike
Jul 06, 2026 -

Ourisman Lexus of Rockville responded

Cassandra, thank you for your kind words and loyalty to Ourisman Lexus of Rockville! It's great to hear Mike and our team have consistently provided excellent service. We look forward to helping you again!

July 02, 2026

The provider was very knowledgeable. Explained the service work as well as the recall. I felt very happy More

by mbelkindas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jimmy, Baker
Jul 02, 2026 -

Ourisman Lexus of Rockville responded

We’re glad you felt informed and comfortable throughout the entire process! Thank you for choosing Ourisman Lexus of Rockville and for sharing your feedback. We wish you safe travels ahead!

July 01, 2026

Very professional staff who assist in any reasonable way possible, also the dealership has comfortable facilities if you choose to wait while your work is completed. More

by wjassmann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kathleen
Jul 02, 2026 -

Ourisman Lexus of Rockville responded

We're so happy to hear that you had such a positive experience with our team! Thank you for choosing Ourisman Lexus of Rockville and for sharing your feedback.

June 30, 2026

My service appointment was performed in a timely and accurate manner. The staff was very polite. More

by shspragins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 01, 2026 -

Ourisman Lexus of Rockville responded

We are grateful to have earned your business, Shspragins. Thanks for taking the time to leave us a review! - The Ourisman Lexus of Rockville Team

June 29, 2026

Brendan was very professional and attentive to concerns that were mentioned about recall on the backup camera. Excellent customer service. More

by mizzell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Seth
Jun 30, 2026 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with Brendan! We appreciate you choosing Ourisman Lexus of Rockville and we hope to see you in the future!

June 28, 2026

The factory recall was taken care of. Pleased with the customer service at this dealership More

by amarjit.bimbra
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 29, 2026 -

Ourisman Lexus of Rockville responded

Hi Amarjit, thanks so much for taking the time to leave Ourisman Lexus of Rockville a great review!

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