Ourisman Lexus of Rockville

Upon arrival, I was greeted by service advisor Jimmy Baker (8320). I requested an oil change, a multipoint inspection, and the recall parts if available. Jimmy asked me to wait in the lounge and later i Baker (8320). I requested an oil change, a multipoint inspection, and the recall parts if available. Jimmy asked me to wait in the lounge and later informed me that everything looked good, though the tire tread was in the yellow zone and might need replacement next visit. I was in and out in under an hour and a half. Jimmy was professional and courteous. Keep up the great work! More

I had a great experience at Ourisman Lexus of Rockville, thanks to Pei Pei.She was patient, knowledgeable, and made the car-buying process smooth and hassle-free. Highly recommend their service! thanks to Pei Pei.She was patient, knowledgeable, and made the car-buying process smooth and hassle-free. Highly recommend their service! More

We had a great experience with Ourisman! Tony was knowledgeable, efficient and personable. We would recommend both to friends and neighbors! Tony was knowledgeable, efficient and personable. We would recommend both to friends and neighbors! More

Great dealership, staff members are always pleasant and welcoming. Highly recommend this dealership for servicing your vehicle. Omar is an outstanding service advisor! welcoming. Highly recommend this dealership for servicing your vehicle. Omar is an outstanding service advisor! More

Professional Knowledgeable Competent Fast Service AAAAA! !!!! Excellent Dealership Competitive Pricing Loyal Trustworthy Highly Respected Highly Recommend !!!! Excellent Dealership Competitive Pricing Loyal Trustworthy Highly Respected Highly Recommend More

I bought a used Lexus with Fahd's expert advice. He was very tuned in to what I said I wanted, and he came up with a different model than I had in mind. Throughout the process, Fahd listened close He was very tuned in to what I said I wanted, and he came up with a different model than I had in mind. Throughout the process, Fahd listened closely, was patient, softspoken, and extremely helpful. More

Excellent customer service. Brendan was at tentative to me from start to finish, he explained everything to me. He was thorough and patient. Brendan was at tentative to me from start to finish, he explained everything to me. He was thorough and patient. More

Outstanding and excellent services. Got a full tank, very welcoming, and I did not wait for long. Got a full tank, very welcoming, and I did not wait for long. More

This was our first time returning to Ourisman for our 6 month service on the ES 350 we purchased there. Mike was very helpful with explaining what they were performing. They completed the service in less t month service on the ES 350 we purchased there. Mike was very helpful with explaining what they were performing. They completed the service in less time then expected and he went over what they had performed and walked us to the car. I was impressed with how the car had been washed and protected inside. Completely satisfied with the polite and professional service we received and will return there again. More

Jin was excellent dealer. Will buy from him again. Very professional and dedicated to work Will buy from him again. Very professional and dedicated to work More