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Ourisman Lexus of Rockville
Rockville, MD
2,734 Reviews
Ourisman Lexus of Rockville in Rockville, MD, is proud to be an automotive leader in our area. Since opening our doors, Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.
If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs!
Ourisman Lexus of Rockville is a full-service dealership offering:
New Lexus Sales
L/Certified by Lexus Sales
Lexus Car Loans and Financing
L/Certified by Lexus Service Department
Full selection of Lexus Parts and Accessories
Ourisman Lexus of Rockville has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Ourisman Lexus of Rockville offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 301-825-8173 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,734 reviews
February 15, 2026
Called to inquire about the GX 550 and went to the dealership to discuss the buying process. My salesperson, Alex, was responsive and gave me updates while the vehicle was in transit. James from the f dealership to discuss the buying process. My salesperson, Alex, was responsive and gave me updates while the vehicle was in transit. James from the finance department was very helpful as well. They had great service overall. More
by ninaliu20
Employees Worked With
Alex, James
February 14, 2026
Sent in my vehicle for servicing with ease and Jim baker was super attentive and professional in meeting my needs. Nice work, keep going Jimmy was super attentive and professional in meeting my needs. Nice work, keep going Jimmy More
by Patrickongcp
Employees Worked With
Jim baker (Jimmy)
February 13, 2026
My sales rep, Peipei Tsai provided great services. She tracked down a vehicle we specified from another dealer. In a few days, we drove the vehicle home. She made an appointment for us with tech re She tracked down a vehicle we specified from another dealer. In a few days, we drove the vehicle home. She made an appointment for us with tech rep, Bernie to lean the vehicle's functionalities. Thank you very much. More
by Wulin
Employees Worked With
Peipei Tsai
February 13, 2026
Pei Pei and Seth (and Nico) were all fantastic! !! So much better than the dealership across the river!! They took the time to explain the new car and worked through my tech issues with patience and !! So much better than the dealership across the river!! They took the time to explain the new car and worked through my tech issues with patience and knowledge. Tell all your friends. Service is perfect! More
by H
Employees Worked With
Pei Pei Seth and Nico
February 13, 2026
I had a very pleasant experience at Ourisman Lexus this week. Jimmy made sure everything was taken care of in a timely manner. I can now hear my callers on the phone. I also love the Lexus cafe they have s week. Jimmy made sure everything was taken care of in a timely manner. I can now hear my callers on the phone. I also love the Lexus cafe they have set up. More
by Lindyfay
Employees Worked With
Jimmy
February 13, 2026
Jim Baker made the service appointment smooth. He understood the issue quickly and knew about the recall before i could help remember. He also quickly arranged for a loaner. overall a great experi He understood the issue quickly and knew about the recall before i could help remember. He also quickly arranged for a loaner. overall a great experience.Ask for James Baker. More
by Magesh Bala
Employees Worked With
Jim Baker
February 13, 2026
Kat from service was great-very responsive, knowledgeable and friendly. I was not thrilled that I called your main number multiple times and the message said receptionist not available and mailbox was full. and friendly. I was not thrilled that I called your main number multiple times and the message said receptionist not available and mailbox was full. When your dealership wants me to come in I hear from you non-stop, but when I have a question I couldn’t get an answer and it was as simple as “do you still provide valet service”. Honestly, Kat turned my experience around. Prior to her involvement I told my husband I would never buy another car from your dealership. More
by Debi
Employees Worked With
Kathleen (Kay)
February 13, 2026
Loved the dealership. Donny was terrific. Got the car I wanted at fair price. Worth the drive from Baltimore. I am very satisfied !!! Please do yourself a favor ask for Do Donny was terrific. Got the car I wanted at fair price. Worth the drive from Baltimore. I am very satisfied !!! Please do yourself a favor ask for Donny you won’t be disappointed, trust me! More
by mksandler
Employees Worked With
Donny Edwards
February 13, 2026
You people are amazing. It is clearly evident that when you deal with the customer, you think in terms of what is easiest and most convenient for the customer. Omar exempl It is clearly evident that when you deal with the customer, you think in terms of what is easiest and most convenient for the customer. Omar exemplifies that value. He continually made sure that I was completely satisfied with not only my repair but also my personal convenience, More
by rick.rosenbluth
Employees Worked With
Omar
