Ourisman Lexus of Rockville

Rockville Lexus: A Truly Luxurious and Enjoyable Car Buying Experience at Rockville Lexus! From the moment I stepped onto the lot at Rockville Lexus, I knew this wasn't going to be your typical car-buy Buying Experience at Rockville Lexus! From the moment I stepped onto the lot at Rockville Lexus, I knew this wasn't going to be your typical car-buying experience. And I was right – it was so much better! The atmosphere itself exudes luxury, but what truly made it exceptional was the incredible team, particularly my salesperson. My salesperson, DONNY, was an absolute delight to work with. They struck the perfect balance between professional and personable, making the entire process feel less like a transaction and more like a fun, collaborative journey. They were incredibly knowledgeable about every model, patiently answering all my questions and guiding me through the features without ever making me feel rushed or pressured. What really stood out was their genuine enthusiasm and ability to make the experience genuinely enjoyable. We laughed, we talked, and I felt completely at ease. They took the time to understand my needs and preferences, and their recommendations were spot-on. It wasn't just about selling a car; it was about ensuring I found the right car for me and had a fantastic time doing it. The entire process, from test driving to financing, was seamless and transparent. Every detail was handled with precision and care, reflecting the high standards of the Lexus brand. I drove off the lot in my beautiful new car feeling not just satisfied, but genuinely thrilled and excited about my purchase. If you're looking for a luxury car and an equally luxurious, fun, and stress-free buying experience, look no further than Rockville Lexus. Ask for my salesperson – you won't be disappointed! This is how car buying should be. THANK U DONNY! More

Rockville Lexus: A Truly Luxurious and Enjoyable Car Buying Experience at Rockville Lexus! From the moment I stepped onto the lot at Rockville Lexus, I knew this wasn't going to be your typical car-buy Buying Experience at Rockville Lexus! From the moment I stepped onto the lot at Rockville Lexus, I knew this wasn't going to be your typical car-buying experience. And I was right – it was so much better! The atmosphere itself exudes luxury, but what truly made it exceptional was the incredible team, particularly my salesperson. My salesperson, DONNY, was an absolute delight to work with. They struck the perfect balance between professional and personable, making the entire process feel less like a transaction and more like a fun, collaborative journey. They were incredibly knowledgeable about every model, patiently answering all my questions and guiding me through the features without ever making me feel rushed or pressured. What really stood out was their genuine enthusiasm and ability to make the experience genuinely enjoyable. We laughed, we talked, and I felt completely at ease. They took the time to understand my needs and preferences, and their recommendations were spot-on. It wasn't just about selling a car; it was about ensuring I found the right car for me and had a fantastic time doing it. The entire process, from test driving to financing, was seamless and transparent. Every detail was handled with precision and care, reflecting the high standards of the Lexus brand. I drove off the lot in my beautiful new car feeling not just satisfied, but genuinely thrilled and excited about my purchase. If you're looking for a luxury car and an equally luxurious, fun, and stress-free buying experience, look no further than Rockville Lexus. Ask for my salesperson – you won't be disappointed! This is how car buying should be. THANK U DONNY! More

Always professional & straightforward. We’ve purchased 5 cars from this location. Love the sales team! The service team is also always A+ We’ve purchased 5 cars from this location. Love the sales team! The service team is also always A+ More

Typical five-star service. I was greeted promptly by Andres and he presented service options in a professional manor with no pressure. Work, wash and vacuum were completed wi I was greeted promptly by Andres and he presented service options in a professional manor with no pressure. Work, wash and vacuum were completed within the time window. Always a pleasure getting service at Ourisman Lexus of Rockville! More

Adriana was our service advisor and was terrific. She got us a loaner and kept us informed every step of the way. The mechanic diagnosed our problem quickly, and our car was perfect when we picked She got us a loaner and kept us informed every step of the way. The mechanic diagnosed our problem quickly, and our car was perfect when we picked it up. The wash and vacuum were a welcome extra! More

The salesman at Ourisman Lexus of Rockville, Jose Sanchez provided me with excellent customer service during my car search and selection. Mr. Sanchez was polite, professional and resourceful during my car sh provided me with excellent customer service during my car search and selection. Mr. Sanchez was polite, professional and resourceful during my car shopping process. I would highly recommend Mr. Sanchez to anyone looking to purchase a car from Ourisman Lexus of Rockville. More

Very fair, kind, and responsive group. They understood my needs, and helped every step of the way. They understood my needs, and helped every step of the way. More

Donald Edwards was an amazing sales associate. He made the purchase of my new Lexus super convenient and easy. Highly recommend Mr. Edwards and Ourisman Lexus. He made the purchase of my new Lexus super convenient and easy. Highly recommend Mr. Edwards and Ourisman Lexus. More

Mr. Jin Bae provided exceptional customer service and went above and beyond to assist my family. He was able to communicate effortlessly with my parents, who primarily speak Korean, making the entire car went above and beyond to assist my family. He was able to communicate effortlessly with my parents, who primarily speak Korean, making the entire car-buying process smooth and comfortable for them. His professionalism, patience, and genuine care truly stood out. We highly recommend asking for Mr. Jin Bae if you’re looking to purchase a new vehicle — you’ll be in excellent hands! More

Kat was outstanding as the service manager. She took extra time to take care of all issues with my car. I highly recommend this service department. She took extra time to take care of all issues with my car. I highly recommend this service department. More