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Ourisman Lexus of Rockville
Rockville, MD
2,436 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,436 reviews
January 01, 2025
Working with Pei Pei was such a treat! She helped me find a wonderful car and they worked with my budget … I negotiated a great deal! I am very satisfied! She helped me find a wonderful car and they worked with my budget … I negotiated a great deal! I am very satisfied! More
by ewadele
Employees Worked With
Pei Pei Tsai and Amal Adnan
December 31, 2024
The negotiation was professional and fair. Pei Pei Tsai was a helpful salesperson, Seth Hamm ably and quickly closed the deal on my new 2024 IS 500 F Sport Premium and James Wang was a first c Pei Pei Tsai was a helpful salesperson, Seth Hamm ably and quickly closed the deal on my new 2024 IS 500 F Sport Premium and James Wang was a first class professional in financing. This is my second purchase of a Lexus through Ourisman Lexus of Rockville and I rate them highly. More
by stelis328
Employees Worked With
Jeannette Shalaby, Jesse Drost
December 30, 2024
After 20 years of servicing my RX at Lexus of Rockville (later Ourisman Lexus of Rockville) I thought it maybe time to buy a new one. This is when I met my incredible salesman, YK. YK was super attentive (later Ourisman Lexus of Rockville) I thought it maybe time to buy a new one. This is when I met my incredible salesman, YK. YK was super attentive, knowledgeable, efficient and professional. He made this car buying experience effortless for my husband and I. He found us the color of RX that we wanted with the equipment that we desired. While we waited to sign papers, he made sure that we were comfortable. Even more importantly, he memorialized the purchase of the RX with the pictures of himself, me and that famous red Lexus bow on the car. This was very special because this car was not only a Christmas present but also my birthday present. A couple of days after the purchase he called to check to see how things were going with the car. We told him we were very happy with our purchase. I really appreciated the follow-up call. My husband and I will definitely refer family, friends and our clients to him when they are looking for a Lexus. Again thank you YK for your outstanding salesmanship and for being a genuinely nice person. More
by Jaguar8942
Employees Worked With
Jeannette Shalaby
December 28, 2024
I usually ask for Mike. It is always professional, easy going, and efficient. The dealership makes sure you are comfortable while you wait. I can have a snack and tea while It is always professional, easy going, and efficient. The dealership makes sure you are comfortable while you wait. I can have a snack and tea while I get work done in one of the cubicles at the service center. I especially appreciate that they return my car clean. :) More
by ginamcb
Employees Worked With
Mike
December 25, 2024
Great buying experience. Made the buying process very straight forward and easy. Sales agent Brionna was very attentive and helpful. Made the buying process very straight forward and easy. Sales agent Brionna was very attentive and helpful. More
by juanpablogonzalez6
Employees Worked With
Brionna, Jeannette Shalaby, Jesse Drost
