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Ourisman Ford & Lincoln of Alexandria

Alexandria, VA

3.6
226 Reviews

6129 Richmond Highway

Alexandria, VA

22303

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226 Reviews of Ourisman Ford & Lincoln of Alexandria

March 09, 2012

Dan Ierace, Maxxx Manu, Ted Mixon, and Mary all did an excellent job in selling us our new 2012 Ford Escape. They all were very helpful in helping us to select the right vehicle to fit out needs. We hav More

by alford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ierace, Maxxx Manu, Ted Mixon, Mary, Service Dept. Mike Romano & Anthony Romano
March 09, 2012

I purchased my vehicle from Chappy Polk. Unlike others in the past, he totally understood that I'm a strong slightly high maintenance woman and was looking to trade for something more amazing than what I had More

by cassiemaxie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chappy Polk
March 09, 2012

Andre is an exceptional service advisor. His knowledge of the products and problems that occur with vehicles is nothing short of uncanny. He always makes my wife and I feel comfortable and well taken care of More

by MarieoJennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Epps
March 09, 2012

Today I went to the dealership to purchase my first car. Chappy was the sales assistant who helped me and my father determine the perfect car for me. He worked diligently with us to get everything in order More

by chuebner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chappy
March 08, 2012

i had such a great experience with this dealership i went there to get work on my explorer and they were very reasonably priced and the gentleman i spoke with was very knowledgable and very polite !! I have More

by Greatdanelvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
patrick costello
March 08, 2012

Mr. Epps is very polite and always demonstrates a “can – do” attitude. His expertise is just what I needed to get my Lincoln back on the road. Thanks. More

by JW HAll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Epps
March 07, 2012

Long-time user of Ourisman Service. Service cannot be beat. Bobby Jennings does a fantastic job handling both my cars. The price is not as good as I might get at one of the cut-rate service centers, bu More

by tpruva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jennings
March 07, 2012

Andre has been servicing my vehicle ever since 2006 when I bought my Mercury Mariner from another dealership and I've followed him to your dearlership that alone speaks value. He is indeed a class act empl More

by Shawvon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Epps, Jr.
March 07, 2012

I did a 3 week search for a used vehicle with a very specific list of wants in a certain price range. Most everything I saw was beat up or had too many miles. I came across a posting online from Ourisma More

by Gary in MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Manu
March 07, 2012

Andre Epps extended superb service to me during my most recent and past visits to Ourisman. He has always been responsive and honest with me and given me the type of service you'd expect from a family memb More

by willhill32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Epps