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Ourisman Ford & Lincoln of Alexandria

Alexandria, VA

3.6
226 Reviews

6129 Richmond Highway

Alexandria, VA

22303

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226 Reviews of Ourisman Ford & Lincoln of Alexandria

September 17, 2008

Andrew worked hard to locate the vehicle we wanted. Once we finally agreed upon a price, my husband and I decided to take the weekend to think about it. They wanted a $500 deposit to bring the truck in fro More

by TPREsq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Internet Sales Manager Andrew and General Sales Manager Lenny
June 18, 2008

I have had work done and then had to take it back. They have broken bolts and then charged me for them More

by jacorte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
October 19, 2007

Overall it was neutral visit for a dealer service repair. I had 2000 Focus ZX3 with a minor cooling system leak. Another mechanic diagnosed as a leak around the thermostat housing which he declined to fix More

by burrsj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Fincher
December 24, 2006

Took my 2,000 mile 2005 Mustang GT convertible to Ourisman for a warranty issue (3rd time) and got the car back with 70+ more miles on it then it had when I dropped it off and both of the back tires More

by zrwonder
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louann King/Howard Walker
October 09, 2006

I just want to warn you buyers about them because not only do they extremely inflate many of their prices, they don't believe in negotiations, and once they have decided they don't like the price you are More

by TheTruthIsOutThere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy Pegues (Sales Consultant) and Marvin Carroll (General Sales Manager)
March 13, 2004

AVOID THIS DEALER! Tried to tell me my explorer needed >$650 worth of repairs, including replacing my K&N airfilter, the PCV valve that had been replaced two weeks earlier at my orginal dealer before I re More

by HJB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Dominguez
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