Ourisman Fairfax Toyota

Great Service and Salespeople I got a great deal from friendly salespeople with lots of patience and knowledge. I was in and out of the dealership in about an hour with my new car I got a great deal from friendly salespeople with lots of patience and knowledge. I was in and out of the dealership in about an hour with my new car in hand. Several staff members followed up afterward to if I was happy and satisfied with the car. I appreciated that. More

Amazing patience and service This is our 5th vehicle with Oursiman Fairfax Toyota. I went back and forth between two different companies but it was the outstanding service and ef This is our 5th vehicle with Oursiman Fairfax Toyota. I went back and forth between two different companies but it was the outstanding service and effort, and I do mean effort, that sealed the deal. I want to thank Tony, Taye, and the rest of Ourisman team for their hard work and service. More

Excellent Sales Experience The sale team was very responsive to my questions and located the vehicle I wanted. They took the time to explain how to operate the new vehicle's ac The sale team was very responsive to my questions and located the vehicle I wanted. They took the time to explain how to operate the new vehicle's accessories and gave me a nice deal on the extended warranty. More

Friendly and dependable I recommend them. I thank heavens that you have people like Michael Neumann and David Lineham at your service Dept. They make coming to your dealership a pleasure. My I thank heavens that you have people like Michael Neumann and David Lineham at your service Dept. They make coming to your dealership a pleasure. My appointment today was punctual and all of the work was done in a timely manner. I recommend them! More

Excellent Sales Team A great buying experience overall - very friendly and knowledgeable sales & financial team. Everyone I met was very helpful - they listened to what I A great buying experience overall - very friendly and knowledgeable sales & financial team. Everyone I met was very helpful - they listened to what I was interested in, and took good care of me. More

Maurice and Trevor were stellar I still don't know exactly what is wrong with my van. Hmmmm. But because of Trevor asking the right questions, I felt "heard". He actually stoppe I still don't know exactly what is wrong with my van. Hmmmm. But because of Trevor asking the right questions, I felt "heard". He actually stopped and listened. Maurice was also exhibiting good customer service training by being patient with me while I was explaining what was going wrong with my van. More

Service, new lease The service department was most helpful, since the problem could not be found right away, we were offered a loaner, and picked up the car the next day The service department was most helpful, since the problem could not be found right away, we were offered a loaner, and picked up the car the next day. Since ourisman had shown an interest in our RAV4, we went to Sales to see what they would offer and went home with a new Highlander. The whole process was very fast, and all empioyees involved were very proffessional and friendly. More

Outstanding Dealership and Employees Our purchasing experience was excellent. Tony Armendariz and Marcus Dos Santo provided outstanding service. Tony located and obtained the model and Our purchasing experience was excellent. Tony Armendariz and Marcus Dos Santo provided outstanding service. Tony located and obtained the model and color we wanted within hours. All our questions were answered and requirements were met. Marcus processed our purchase quickly and in a highly effective manner. We have highly rated the dealership and employees because of the quality of service provided. More

Late on Saturday service I love Ourisman Fairfax Toyota's service! Everything from booking (and changing!) a reservation online to arranging to get my car washed first so it I love Ourisman Fairfax Toyota's service! Everything from booking (and changing!) a reservation online to arranging to get my car washed first so it can still be done as the last appointment of the day shows their excellent customer service. Diego Herrera calls me by name and remembers all of our cars. I drive by many dealers on my way here and it is worth it. Or course, with my Prius, it's just pennies! More

Best Toyota Dealership on the Planet Just purchased a 2017 Highlander from Ourisman Fairfax Toyota and could not be more satisfied with the process. Our sales agent, Tony Armendariz, was Just purchased a 2017 Highlander from Ourisman Fairfax Toyota and could not be more satisfied with the process. Our sales agent, Tony Armendariz, was cordial, professional, and totally committed to getting us the best possible price for our trade-in and our new Highlander. More