Ourisman Fairfax Toyota

Awesome Great customer service I was treated with respect. Loved the experience .advisor had products knowledge as well. I plan on returning to get more wor Great customer service I was treated with respect. Loved the experience .advisor had products knowledge as well. I plan on returning to get more work done in the future More

As a "walk-in" I got immediate assistance & all things done. As a "walk-in" I got immediate assistance, was periodically updated by the service rep and provided needed information to make decisions. All work co As a "walk-in" I got immediate assistance, was periodically updated by the service rep and provided needed information to make decisions. All work completed on stated schedule. Since purchasing my Tacoma, I always go to Ourisman Fairfax Toyota as I know I can depend upon them. More

Excellent Service Tony is an excellent employee to deal with. I decided to buy a car for my daughter and went to Ourisman Toyota where Tony was more than willing to hel Tony is an excellent employee to deal with. I decided to buy a car for my daughter and went to Ourisman Toyota where Tony was more than willing to help. He took the time to explain every single detail of the process and the cars. Above all, he was patient as we were making the decision. He went above and beyond in helping us adjust to the new car and meeting all of our needs. I now highly recommend Ourisman Toyota because of the service of employees like Tony. More

40K Service was very fast and easy with professional service Friendly greeting, fast professional service. The service was done before the time promised. The car was washed. The cost was below estimate and as a Friendly greeting, fast professional service. The service was done before the time promised. The car was washed. The cost was below estimate and as a repeat customer, I got a discount. More

Great Service and Salespeople I got a great deal from friendly salespeople with lots of patience and knowledge. I was in and out of the dealership in about an hour with my new car I got a great deal from friendly salespeople with lots of patience and knowledge. I was in and out of the dealership in about an hour with my new car in hand. Several staff members followed up afterward to if I was happy and satisfied with the car. I appreciated that. More

Amazing patience and service This is our 5th vehicle with Oursiman Fairfax Toyota. I went back and forth between two different companies but it was the outstanding service and ef This is our 5th vehicle with Oursiman Fairfax Toyota. I went back and forth between two different companies but it was the outstanding service and effort, and I do mean effort, that sealed the deal. I want to thank Tony, Taye, and the rest of Ourisman team for their hard work and service. More

Excellent Sales Experience The sale team was very responsive to my questions and located the vehicle I wanted. They took the time to explain how to operate the new vehicle's ac The sale team was very responsive to my questions and located the vehicle I wanted. They took the time to explain how to operate the new vehicle's accessories and gave me a nice deal on the extended warranty. More

Friendly and dependable I recommend them. I thank heavens that you have people like Michael Neumann and David Lineham at your service Dept. They make coming to your dealership a pleasure. My I thank heavens that you have people like Michael Neumann and David Lineham at your service Dept. They make coming to your dealership a pleasure. My appointment today was punctual and all of the work was done in a timely manner. I recommend them! More

Maurice and Trevor were stellar I still don't know exactly what is wrong with my van. Hmmmm. But because of Trevor asking the right questions, I felt "heard". He actually stoppe I still don't know exactly what is wrong with my van. Hmmmm. But because of Trevor asking the right questions, I felt "heard". He actually stopped and listened. Maurice was also exhibiting good customer service training by being patient with me while I was explaining what was going wrong with my van. More

Excellent Sales Team A great buying experience overall - very friendly and knowledgeable sales & financial team. Everyone I met was very helpful - they listened to what I A great buying experience overall - very friendly and knowledgeable sales & financial team. Everyone I met was very helpful - they listened to what I was interested in, and took good care of me. More