Ourisman Fairfax Toyota

Quick and easy. It was very quick and easy. It was good to have an appointment because they took me right in without waiting. Good customer service all the way arou It was very quick and easy. It was good to have an appointment because they took me right in without waiting. Good customer service all the way around. More

5,000 maintenance Professional, good customer service, friendly and all was perfect. Will go back for the next service there as well .Brian was very knowledge and accom Professional, good customer service, friendly and all was perfect. Will go back for the next service there as well .Brian was very knowledge and accommodate the appointment to my schedule. More

Excellent and courteous salespeople Each and every one of the sales people we worked with were courteous, helpful, and understanding of our unique needs. We started working with Chris W. Each and every one of the sales people we worked with were courteous, helpful, and understanding of our unique needs. We started working with Chris W. and Tony A. but the day we wanted to finalize our purchase they were out of town and C.L. Watkins stepped in seamlessly to help us complete our purchase. C.L. stayed late until everything was complete and took the time to ensure my phone was linked to my car and that every detail was perfect! He was friendly and attentive. We looked at other vehicles and dealerships and chose Ourisman Toyota Fairfax specifically because of the exceptional people working there. Thank you to a great sales team! More

Good dealership My experience is almost always quite good with Ourisman. My service representative, Melanie Webster, is extremely considerate, helpful, and knowledge My experience is almost always quite good with Ourisman. My service representative, Melanie Webster, is extremely considerate, helpful, and knowledgeable. If there's any problem she thinks I need to see in detail, she'll take me back to the shop so I can see it, with the tech there to explain it. Usually it's just routine service, and she'll always explain things clearly to me. So I get good advice with a personal touch. More

New Car Exceptional service, great prices, friendly and informative staff. Didn't go in expecting to leave with a car on the same day but after the customer s Exceptional service, great prices, friendly and informative staff. Didn't go in expecting to leave with a car on the same day but after the customer service experience, i decided it was only right. Had a very comfortable purchase as a first time buyer. Didn't feel like they were forcing me to get a car and was extremely informative and helpful. More

Simply great costumer service!!! Tony Armendariz is just awesome. He has great customer service skills, very knowledgeable. At my last visit, also Maurice was excellent helping with Tony Armendariz is just awesome. He has great customer service skills, very knowledgeable. At my last visit, also Maurice was excellent helping with the car service. I always leave the dealership very satisfied and...the cappuccinos are just another star!!! Thank you for your great service. More

60K Maintenance I've been a customer with purchases of two new Toyota sedans and have returned to the Fairfax dealership for all service work and have always received I've been a customer with purchases of two new Toyota sedans and have returned to the Fairfax dealership for all service work and have always received excellent customer service and quality work. My recent experience with Melanie Webster has been especially appreciated. She knows her stuff and made me feel like her efforts to help was in my favor . She is the person I call when service is needed. Please keep her happy. More

Very professional and friendly Mr.Lumpkin was very professional and helpful.Provided very good and quick service.I didin't wait long..They took care of my car very good.Thank you ve Mr.Lumpkin was very professional and helpful.Provided very good and quick service.I didin't wait long..They took care of my car very good.Thank you very much Ourisman Toyota Fairfax Service.. More

Happy Returning Customer I have taken my two Toyota Camry's exclusively to the Ourisman for service for the past couple of year. My experience has been consistently very sati I have taken my two Toyota Camry's exclusively to the Ourisman for service for the past couple of year. My experience has been consistently very satisfactory. Everyone in the service department is courteous and professional, and the quality of the work is always first class. More

Great Experience Jaime, my salesman, was great about finding me the car I wanted and working with my on the price. Very responsive and professional. I would recommend Jaime, my salesman, was great about finding me the car I wanted and working with my on the price. Very responsive and professional. I would recommend him to friends More