Ourisman Fairfax Toyota

Amazing Dealership The kind team at Toyota gave us a once in a lifetime deal. Nayne, Colin, Jeff, Marcus, Ebra were all incredible and believe me, you want to work with The kind team at Toyota gave us a once in a lifetime deal. Nayne, Colin, Jeff, Marcus, Ebra were all incredible and believe me, you want to work with this team. They were attentive, accommodating, kind, professional and worked with us to create an incredible deal on a RAV4. We have worked with Fairfax Ourisman Toyota for 5 years and will continue to do so—we want to be loyal to such an amazing team. More

Racial Comments Made an associate named Wajahat (im sorry if I spelled that wrong) was standing around me and my wife and loudly yelled, "DOOM CLAN xxxxx". I'm not sure wh an associate named Wajahat (im sorry if I spelled that wrong) was standing around me and my wife and loudly yelled, "DOOM CLAN xxxxx". I'm not sure what this means, if it is a racist organization or threat but my and my family will not be visiting here again. More

Quick and Painless I came in knowing what I wanted and with money for a large downpayment. I was able to leave with a car and almost no hassle. I came in knowing what I wanted and with money for a large downpayment. I was able to leave with a car and almost no hassle. More

Excellent service from start to finish . I appreciate the advice from Maurice Allen, my Service advisor regarding the service of my car. I value Maurice’s professionalism . I appreciate the advice from Maurice Allen, my Service advisor regarding the service of my car. I value Maurice’s professionalism More

Accommodating I had to cancel my 60,000 mi. maintenance service twice. When I stopped by without an appointment, the work was done without an appointment I had to cancel my 60,000 mi. maintenance service twice. When I stopped by without an appointment, the work was done without an appointment More

Great Customer Service! Was looking to purchase a new 4Runner and had called other Toyota dealerships in the area and was simply told that they didn’t have it in stock in the Was looking to purchase a new 4Runner and had called other Toyota dealerships in the area and was simply told that they didn’t have it in stock in the color I requested. When I called Ourisman Toyota in fairfax, they offered to locate the specific vehicle I was looking for and to have it transferred to Fairfax. I was able to go into the dealership that same day and sign paperwork. Tony and Colin were attentive and provided great customer service! Thanks guys!! More

The number one Toyota Service in Northern Virginia It is what it is. There is no guess work. The work is diagnosed correctly and the fix is professionally accomplished. Fair and honest billing It is what it is. There is no guess work. The work is diagnosed correctly and the fix is professionally accomplished. Fair and honest billing More

Engine light came on and I went in for an evaluation. My car was looked at within 5 minutes. The service department conducted a diagnostic test that revealed a faulty fuel cap that was replaced right ther My car was looked at within 5 minutes. The service department conducted a diagnostic test that revealed a faulty fuel cap that was replaced right there. More

60,000 mile service After having had to cancel an appointment twice for the service, I came in spontaneously and was cheerfully accommodated. I chose to wait for my car a After having had to cancel an appointment twice for the service, I came in spontaneously and was cheerfully accommodated. I chose to wait for my car and it was finished minutes ahead of schedule. More