Ourisman Chantilly Toyota

Outstanding Customer Service I took my car for oil change and the courtesy and the great service were the two things that always impress me. I love Ourisman Chantilly Toyota. Than I took my car for oil change and the courtesy and the great service were the two things that always impress me. I love Ourisman Chantilly Toyota. Thanks, Vic More

Great experience I had a very good experience, Stacey King was very knowledgeable and helpful. The work was done quickly and efficiently and I was pleasantly surprised I had a very good experience, Stacey King was very knowledgeable and helpful. The work was done quickly and efficiently and I was pleasantly surprised that they comped me the rental car fee More

First oil change The service was fine and was ready close to the estimated time promised. The waiting room was comfortable and nice and quiet. I was surprised that som The service was fine and was ready close to the estimated time promised. The waiting room was comfortable and nice and quiet. I was surprised that someone would be checking the paperwork when I got to my car. More

Excellent Customer Service Received great online, phone and personal service when I went in for service. My previous experience with their service was not acceptable, thank you Received great online, phone and personal service when I went in for service. My previous experience with their service was not acceptable, thank you for making positive changes. More

Wrong Car listed Great service, wonderful people...but your email says you serviced our Toyota Scion....we don't own a scion, you serviced our Venza. Hope you don't ha Great service, wonderful people...but your email says you serviced our Toyota Scion....we don't own a scion, you serviced our Venza. Hope you don't have us confused with someone else. We haven't had our work done yet, waiting on an ordered part. More

Service Good experience. Stacy was helpful and friendly. She kept me informed and let me know the price before service was complete. Thanks for everything Good experience. Stacy was helpful and friendly. She kept me informed and let me know the price before service was complete. Thanks for everything see you next visit. More

Service Jeff was very professional, explained what was needed and had it taken care of. The service department is outstanding. My vehicle work was done when p Jeff was very professional, explained what was needed and had it taken care of. The service department is outstanding. My vehicle work was done when promised. Thank you More

Oxygen sensor Problem resolved. After a second visit to the service center. First time received car back on Friday afternoon. Saturday the VCS alarm came back on Problem resolved. After a second visit to the service center. First time received car back on Friday afternoon. Saturday the VCS alarm came back on and on Monday I returned the car to resolve the issue. Jose took care of everything. All is good More

Smooth and Painless Professionally greeted upon arrival. In and out of dealership in less time than predicted. Excellent. Everyone with whom I came in contact was friendl Professionally greeted upon arrival. In and out of dealership in less time than predicted. Excellent. Everyone with whom I came in contact was friendly and professional. More

Service for Rav 4 Robert takes care of the Toyota I purchased in 2017. He is kind to her and doesn't mind repeating things for her when she gets confused. I know when Robert takes care of the Toyota I purchased in 2017. He is kind to her and doesn't mind repeating things for her when she gets confused. I know when I send her to your facility I do not need to worry about the quality of service she will receive or the kindness that will be shown to a senior citizen. More