Ourisman Chantilly Toyota
Chantilly, VA
Filter Reviews by Keyword
By Type
880 Reviews of Ourisman Chantilly Toyota
Excellent service, comfortable waiting area, informative recommendations, over all great service. Randy kept me up to date on the progress with my vehicle. Fri service, comfortable waiting area, informative recommendations, over all great service. Randy kept me up to date on the progress with my vehicle. Friendly and knowledgeable. More
Sceduled Maintence and Brake Work Friendly and professional customer service. Great quality of workmanship on car repairs and maintenance. We also greatly appreciate and value the free Friendly and professional customer service. Great quality of workmanship on car repairs and maintenance. We also greatly appreciate and value the free loaner car for longer repairs. More
Satisfied with service Disappointed not to have En-tune in my corolla. As of service things goes well. happy with loaner car helped a lot to save my time, Disappointed not to have En-tune in my corolla. As of service things goes well. happy with loaner car helped a lot to save my time, More
Easiest and fastest car buying experience we've had. After visiting several other dealerships, we had no expectations to purchase, just shopping and comparing prices. But they quickly agreed on a deal w After visiting several other dealerships, we had no expectations to purchase, just shopping and comparing prices. But they quickly agreed on a deal we could live with and we traded our car. So far so good! More
Replaced flat tire under warranty and gave me a loaner while doing it. Excellent service and no hassle! Randy and Cameron even provided me a phone number for free roa under warranty and gave me a loaner while doing it. Excellent service and no hassle! Randy and Cameron even provided me a phone number for free roadside assistance. Thanks! More
New car purchase I’ve been a Chantilly Ourisman Toyota customer since they opened and they continue to provide quality sales and service. I just bought another car fro I’ve been a Chantilly Ourisman Toyota customer since they opened and they continue to provide quality sales and service. I just bought another car from them and was very pleased with the price as well as how long it took. More
Good service The whole crew at Ourisman who handle service are really. They listen to what you want and get the service orders correct. I have found the service The whole crew at Ourisman who handle service are really. They listen to what you want and get the service orders correct. I have found the service managers to be very responsive. More
Mr. Timoner was very helpful and very easy to work with. The experience was hassle free. We came up with an agreed upon price / deal before we even went in to test drive. We test drove the 2018 Toyota RAV4 The experience was hassle free. We came up with an agreed upon price / deal before we even went in to test drive. We test drove the 2018 Toyota RAV4 Hybrid Limited and it was exactly what I wanted. More
Excellent Service from A to Z. Dropped my car for a recall and availed of "to and from work shuttle service". On the dot worktime estimate. On the way home from dealership, my car Dropped my car for a recall and availed of "to and from work shuttle service". On the dot worktime estimate. On the way home from dealership, my car just stopped and I immediately call Stacey King (the dealerhip rep), she wasted no time rushing to send tow truck while getting a technician to help me out on the phone. The trouble was fixed as we talked on the phone and if not with Stacey's lightning fast assistance i could be stuck on Route 28 on a rush hour. From schedule of appointment to the shuttle service and the immediate assistance rendered, that was worth something to look after a dealership that won't leave you behind. Will recommend to all when the subject calls upon. More Power to Ourisman Chantilly Toyota. Stacey King... You ROCK!!!! More
low cost fix Sean and the team were able to fix the issues with the door latch without replacing the entire latch. That significantly reduced the cost of the repa Sean and the team were able to fix the issues with the door latch without replacing the entire latch. That significantly reduced the cost of the repair, as I did not need to purchase the entire latch package. More