Ourisman Chantilly Toyota

Prius2018 - Sales and Customer Service Buying experience was excellent. Marcel Okere made the transaction process easy for the purchase of Prius III 2018. Overall, impressed with quality of Buying experience was excellent. Marcel Okere made the transaction process easy for the purchase of Prius III 2018. Overall, impressed with quality of purchasing and financing processes. More

Excellent service support Ken Gilbert he service manager is extremely helpful and has gone out of his way to ensure a great service experience with both of my Toyota vehicles Ken Gilbert he service manager is extremely helpful and has gone out of his way to ensure a great service experience with both of my Toyota vehicles More

Great Experience This is my first new car. Thank you for making it a great experience. I will definitely recommend this dealer and sales person to friends and family This is my first new car. Thank you for making it a great experience. I will definitely recommend this dealer and sales person to friends and family More

Great Well this is my second vehicle I bought here and I felt I was given the best deal possible. Marcel Okere was my salesman and he took his time and fou Well this is my second vehicle I bought here and I felt I was given the best deal possible. Marcel Okere was my salesman and he took his time and found the truck I wanted. More

Family business that cares for people I had an extraordinary experience at Ourisman Toyota Chantilly. I wanted to trade in my 2014 Subaru Forester for a 2015 Prius, and Daniel and Ourisma I had an extraordinary experience at Ourisman Toyota Chantilly. I wanted to trade in my 2014 Subaru Forester for a 2015 Prius, and Daniel and Ourisman team gave me an incredible deal that made this basically an even trade, while EJ in finance explained the complicated loan options to me so I could understand accurately what was happening and make the best choice for myself. I ended up trading a car that wasn't right for my needs for one that was perfect for me with virtually no financial outlay and with such an extraordinary buying experience that it actually made me a better person. I am grateful to the team at Ourisman Chantilly Toyota, and every time I drive my car I celebrate not only the gift of an almost even trade for the perfect car but also the gift of having been so cared for throughout the process. Thank you, Daniel, EJ and the Ourisman team! More

Great Buying Experience! We had an excellent experience buying a new Highlander at Ourisman during the end-of-year 2017 Toyotathon. The salesman, Amen Riyati, was attentive a We had an excellent experience buying a new Highlander at Ourisman during the end-of-year 2017 Toyotathon. The salesman, Amen Riyati, was attentive and informative, despite simultaneously dealing with several customers. The entire sales team helped out as needed; the finance team guided us through the buying process painlessly; the tech consultant, Edson, walked us through the complicated new world of electronics and patiently answered all of our questions; and we were pleased with the deal we negotiated. The facility is wonderful for adults and children, with food, entertainment, and plenty of space for everyone. We felt like valued customers throughout the process. Thanks Ourisman! More

Easiest time purchasing a vehicle Shocking to experience a no pressure sales environment. Everyone was very nice, friendly ... able to see several variations of the vehicle I purchase Shocking to experience a no pressure sales environment. Everyone was very nice, friendly ... able to see several variations of the vehicle I purchased and there was never a rush or someone saying I can’t show you this or are you read to buy... actually my husband and I punched ourselves during the process as like I said before zero pressure. More

Jose Romero is the guy to get My Advisor is Jose Romero and he has been my Advisor for some time. He is always nice and interested in my concerns on my car. Jose is one of the ma My Advisor is Jose Romero and he has been my Advisor for some time. He is always nice and interested in my concerns on my car. Jose is one of the main reasons I continue to come to Ourisman for my service and because of my many miles I put on my car, I'm getting service about every 2 months. Millie Kackley More

Excellent service Everyone was helpful and polite. Work is always explained and done correctly. I was offered rental car while work was done I appreciate their exper Everyone was helpful and polite. Work is always explained and done correctly. I was offered rental car while work was done I appreciate their expertise More

Great service, efficient, on time, customer oriented I called Ms. King and set up my appointment. She greeted me on arrival and had a loaner car waiting for me. The estimate was right on and she texted I called Ms. King and set up my appointment. She greeted me on arrival and had a loaner car waiting for me. The estimate was right on and she texted me with an additional service need that the technicians discovered. She texted me when the car was ready (the time I asked for) and greeted me upon pick up. The car had been washed and wiped. It doesn't get better than that! More