Ourisman Chantilly Toyota

Easy/Short Lease Process The team was extremely helpful, especially Denise, the sales person, and Aly, purchase manager, in helping us going through what we wanted in a reason The team was extremely helpful, especially Denise, the sales person, and Aly, purchase manager, in helping us going through what we wanted in a reasonable timely fashion. They helped us with the selection process and then paperwork so it would not be an all-day event. More

Excellent service Came in for 30K ToyoyotaCare service, emission and safety inspections on 2016 RAV4 Hybrid. Staff was knowledgeable and courteous throughout. Everyone Came in for 30K ToyoyotaCare service, emission and safety inspections on 2016 RAV4 Hybrid. Staff was knowledgeable and courteous throughout. Everyone did a great job. More

Great service I have been very pleased with the easy appointment process. I love that I can get a loaner car and come back later in the day after everything is com I have been very pleased with the easy appointment process. I love that I can get a loaner car and come back later in the day after everything is completed. More

great experience all the way through It was easy to schedule an appointment online using the website, and the service team was standing by to help me once I arrived at the scheduled time. It was easy to schedule an appointment online using the website, and the service team was standing by to help me once I arrived at the scheduled time. I was kept up to date with the progress and the feedback from the technicians involved, and my advisor obtained my approval prior to addressing additional issues which were identified. Good experience and timely work! More

Fast service and inspection. Easy scheduling, fast service, comfortable waiting area, fresh coffee and donuts. Waited just about one hour. Car returned freshly washed. Be bac Easy scheduling, fast service, comfortable waiting area, fresh coffee and donuts. Waited just about one hour. Car returned freshly washed. Be back for 50k service More

Great experience buying a 2018 Highlander XLE Excellent experience, from the Internet Sales rep to the in-person sales rep in buying a 2018 Highlander XLE. Things were very smooth and all in all Excellent experience, from the Internet Sales rep to the in-person sales rep in buying a 2018 Highlander XLE. Things were very smooth and all in all it was a fun experience for me and my daughter... More

Great technician! Was very kind and helpful...would come back simply for him! Had our car done in a timely manner and kept us updated while the service wa technician! Was very kind and helpful...would come back simply for him! Had our car done in a timely manner and kept us updated while the service was being performed! More

Lots of help. Worked with great people. Very helpful and easy to work with. The customer service was amazing. I was treated like I was buying a very expensive car. I was not pressured at al Very helpful and easy to work with. The customer service was amazing. I was treated like I was buying a very expensive car. I was not pressured at all. More

Everyon was very helpful and friendly. Everything went very smoothly. Stacey King checked me in and kept me informed of the progress of my service. She explained what needed to be done an Everything went very smoothly. Stacey King checked me in and kept me informed of the progress of my service. She explained what needed to be done and why in very understandable language. I was provided a loner which was a nice car, but it was a bit dirty inside and out. The check out staff was very friendly and efficient. Always like it when my car is returned to me nice and clean. More

Great service & great price. Great service and price. The only complaint I had was the wait time. If I make an appointment for 2pm I shouldn't have to wait for "a number of cars i Great service and price. The only complaint I had was the wait time. If I make an appointment for 2pm I shouldn't have to wait for "a number of cars in front of you." But the donuts were good so the time passed quickly. More