Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,387 Reviews of Otto Cadillac - Service Center
Sort by
April 26, 2023
Amber and Bill are awesome , great at explaining the problem with my car and great at keeping me informed about my cars progress problem with my car and great at keeping me informed about my cars progress More
by Holly
Verified Customer
April 19, 2023
They're very efficient. My car wouldn't start. So we called the service department and they got my car right in. The staff. Is very friendly and knowledgeable and they got My car wouldn't start. So we called the service department and they got my car right in. The staff. Is very friendly and knowledgeable and they got the car running in a very short time. More
by mobutler020
April 16, 2023
Charging someone for diagnosing a problem that was fixed the week prior is a gross display of customer service the week prior is a gross display of customer service More
by Jleichter1219
April 15, 2023
Very good service department at Otto. Thank you for always taking good care of my car. Thank you for always taking good care of my car. More
by mshaw1256
April 14, 2023
Great service . Friendly professional staff. Highly recommend Carlos Lopez if you’re looking for a new or used car. Friendly professional staff. Highly recommend Carlos Lopez if you’re looking for a new or used car. More
by darcyrockwell
Employees Worked With
Other Employees :
Carlos Lopez, Dawn Crossley
April 14, 2023
Picked a new vehicle up serviced it gave us a loaner delivered it back. Thank you. delivered it back. Thank you. More
by meatball74
Employees Worked With
April 13, 2023
They are welcoming, communicative and to date have provided knowledgeable and efficient service. Will be going back provided knowledgeable and efficient service. Will be going back More
by Acetosteven8
April 12, 2023
Great customer service especially Bill mclane and his staff great mechanics also very knowledgeable thank you staff great mechanics also very knowledgeable thank you More
by gerry_clow
Employees Worked With
April 10, 2023
Otto Cadillac is great - both the service and sales departments are friendly and do their best to get you on the road in a car that works well, is safe and that you’ll love. When one Cadillac reached t departments are friendly and do their best to get you on the road in a car that works well, is safe and that you’ll love. When one Cadillac reached the end of its life I didn’t think twice about buying from Otto because I felt comfortable brining my car in for service More
by heidi.spohn
Employees Worked With
