1,387 Reviews of Otto Cadillac - Service Center
I have patronized Otto Cadillac for many years because they always provide great service and treat customers well. they always provide great service and treat customers well. More
Staff and service has been great never a long wait for an appt. Bill has also been great!! appt. Bill has also been great!! More
BEST SERVICE! !! I leased a new car while I waited. THAT IS IT---GODBYE FOR NOW. !! I leased a new car while I waited. THAT IS IT---GODBYE FOR NOW. More
The dealership and service is always clean and respectful. Amber was very helpful at answering my questions and concerns. respectful. Amber was very helpful at answering my questions and concerns. More
Otto Cadillac is a well run dealership with very well trained and polite employees. I always feel confident that they will be thorough and do a good job. trained and polite employees. I always feel confident that they will be thorough and do a good job. More
Amber and the entire Service Department at Otto Cadillac did an exceptional job of diagnosing and repairing my issue. She and her team are the perfect examples for other dealerships to follow and to be hon did an exceptional job of diagnosing and repairing my issue. She and her team are the perfect examples for other dealerships to follow and to be honest, any company that provides repair services to their customers. I had a very intermittent issue and Amber did not relent on getting it identified and fixed for me. I am so happy knowing that my issue is finally fixed that I re-created a Facebook account just to provide this review and thank Amber once again for being the definition of the perfect Service Coordinator/Manager. If she’s not at the Manager title yet, she should be and she should be given a team to lead and train so they can learn how to provide exceptional service to customers that will never be forgotten. More
Consistently professional and efficient. There is never a wait anytime you arrive. The garage door goes up and it's game on. Phemonial group of eople make up the service team at Ottos. T There is never a wait anytime you arrive. The garage door goes up and it's game on. Phemonial group of eople make up the service team at Ottos. They are the reason I won't take my business anywhere else. More
Friendly, fast, efficient. Also washed and vacuumed my car when service was completed. Great service team. Also washed and vacuumed my car when service was completed. Great service team. More
We had scheduled this service at least two times. We found your cards marked with the dates agreed on and our cancellations. Our third try finally our recall notice was completed. All with courteous We found your cards marked with the dates agreed on and our cancellations. Our third try finally our recall notice was completed. All with courteous service. Many many thanks. More
The people are friendly and very helpful when it comes to working on your your car working on your your car More