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This rating includes all service center reviews, with more weight given to recent reviews.
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1,387 Reviews of Otto Cadillac - Service Center
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August 19, 2023
I have nothing good to say regarding this dealership, nothing. Very angry. Untrustworthy. Does not accept responsibility for poor work, regarding repairs. nothing. Very angry. Untrustworthy. Does not accept responsibility for poor work, regarding repairs. More
by leotrotter
Verified CustomerEmployees Worked With
August 19, 2023
Bikl McLean knew exactly what needed to be done and was extremeky courteous i am thankful extremeky courteous i am thankful More
by richard@gemcor.net
Employees Worked With
August 16, 2023
A dealer with gold glove sales, finance and concierge service which truly reflects the Cadillac brand. service which truly reflects the Cadillac brand. More
by sacquario
August 16, 2023
Great team. Always friendly, professional service. You feel completely confident that you are in good hands. Always friendly, professional service. You feel completely confident that you are in good hands. More
by urbsman
Employees Worked With
Other Employees :
Dawn Crossley
August 15, 2023
The service was excellent. Mr. McLean did a fine job servicing my vehicle. I look forward to my next service. Frank D Mr. McLean did a fine job servicing my vehicle. I look forward to my next service. Frank D More
by trophy1
August 15, 2023
Otto always provides great service. The quality is consistent. More importantly, the human contact and real expertise is what keeps me returning. Bill is a trusted resource. As auto The quality is consistent. More importantly, the human contact and real expertise is what keeps me returning. Bill is a trusted resource. As automation, assembly line service models, and impersonal business practices prevail, it's nice to know there's a place like Otto Cadillac where trust and customer experience are still of primary importance. More
by Peter K.
August 15, 2023
Otto offers top notch service. They pay attention to individual needs and treat you like you’re the only one there They pay attention to individual needs and treat you like you’re the only one there More
by msavona
Employees Worked With
August 14, 2023
Your service department very accommodating and friendly. They are there to make it very easy to have your car service. They are there to make it very easy to have your car service. More
by pkos1
August 14, 2023
Despite my paying addition for the battery change in terms of labor costs (AAA would have been cheaper), I feel that it was very good and Amber Young was very good. Thank you. terms of labor costs (AAA would have been cheaper), I feel that it was very good and Amber Young was very good. Thank you. More
by zjy
Employees Worked With
