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This rating includes all service center reviews, with more weight given to recent reviews.
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1,387 Reviews of Otto Cadillac - Service Center
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October 05, 2023
Problem diagnosed and fixed while I waited. Took a little over and hour. Easy-peasy. Took a little over and hour. Easy-peasy. More
by Oldpopsie
Verified CustomerEmployees Worked With
October 02, 2023
While changing spark plugs the mechanic broke a part, and then they charged me to replace it. then they charged me to replace it. More
by janetlorri
Employees Worked With
October 02, 2023
Always willing to help and make sure all things are in good operating order polite and kind. good operating order polite and kind. More
by stock1479
September 30, 2023
This was our first time buying a car/SUV from Otto, everything went smoothly and the staff is friendly and knowledgeable. This was our 2nd time at the service department for our vehicle, everything was everything went smoothly and the staff is friendly and knowledgeable. This was our 2nd time at the service department for our vehicle, everything was completed in a timely manner and the staff was very friendly. More
by comitalejr
Employees Worked With
September 29, 2023
Friendly staff who listens to your concerns about your vehicle and goes above and beyond to make your visit pleasant and worry free vehicle and goes above and beyond to make your visit pleasant and worry free More
by Lj19
Employees Worked With
September 29, 2023
Everyone was very polite and respectful and very professional they took very good care of me and made sure I was well informed and comfortable the whole process was very smooth and very quick and do professional they took very good care of me and made sure I was well informed and comfortable the whole process was very smooth and very quick and done well I was very impressed and happy with my service. More
by Bvyankees
September 27, 2023
I called for a service appointment and Amber was super helpful and very accommodating. Once I arrived everyone was very friendly and attentive and the wait was very short while enjoying coffee and watchin helpful and very accommodating. Once I arrived everyone was very friendly and attentive and the wait was very short while enjoying coffee and watching the news in the lounge. I’ll absolutely return for service ! More
by edritz133
September 27, 2023
Everyone was awesome. From checking in to having my service done, it was fast and friendly. Love the free car wash they add as a special bonus. From checking in to having my service done, it was fast and friendly. Love the free car wash they add as a special bonus. More
by mrs.hwarren4
Employees Worked With
September 26, 2023
Courteous staff. They make the process very simple. Fully informed of all that is needed. They make the process very simple. Fully informed of all that is needed. More
by sueharris3232
Employees Worked With
September 25, 2023
Amber was super friendly and quickly got me set up for service. I was very impressed with how quickly the service appointment was and the extra step Amber took to make sure my car could get washed at the service. I was very impressed with how quickly the service appointment was and the extra step Amber took to make sure my car could get washed at the end of the appointment. I was very pleased with the entire experience! More
by jobey2121
Employees Worked With
