Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,476 Reviews of Otto Cadillac - Service Center
Sort by
January 27, 2025
I very much appreciated the care and concern from Bill and Kelly Jo. Our vehicle needed a major repair requiring a lot of time. They arranged for me to have a loaner car so that I could get around to do and Kelly Jo. Our vehicle needed a major repair requiring a lot of time. They arranged for me to have a loaner car so that I could get around to do what I had to do. The repair work was completed in a professional and timely manner. More
by MCARLSON4
Verified Customer
January 26, 2025
Every part of experience was lousy. I have bought 3 cars from Gold Cost in NJ and thought I would try buying local for my wife’s SUV. The experience was terrible and I will go back to G I have bought 3 cars from Gold Cost in NJ and thought I would try buying local for my wife’s SUV. The experience was terrible and I will go back to GC in the future. More
by robert.barberis
Employees Worked With
January 24, 2025
Very professional and clear about explaining the process. Very patient answering questions and showing options Very patient answering questions and showing options More
by hasan.nayfeh
Employees Worked With
January 18, 2025
Excellent service and professional treatment continue please see you next time for the same reason please see you next time for the same reason More
by guven
January 17, 2025
They are an efficient and very friendly dealership. They greet you quickly and are always nice. They greet you quickly and are always nice. More
by rclukey419
Employees Worked With
January 16, 2025
We appreciate Otto Cadillac and the excellence with they operate. It is a place where importance is placed on the customer. operate. It is a place where importance is placed on the customer. More
by MCARLSON4
Employees Worked With
January 15, 2025
A great place to have your car serviced. Bill McLean went above and beyond servicing my car. He kept me informed during the process. In addition they washed the car when finished and had it Bill McLean went above and beyond servicing my car. He kept me informed during the process. In addition they washed the car when finished and had it all warmed up inside when I left. These guys are the best More
by CCHAKAS
Employees Worked With
January 15, 2025
Great people and company. They are very accommodating and always communicates any additional needed work before they attempt to work on that additional work with an approval f They are very accommodating and always communicates any additional needed work before they attempt to work on that additional work with an approval from you. Will always pick this dealership! More
by mpomaa27
January 15, 2025
Thank you, Bill for your excellent inconsistent customer service and support. We are always appreciative of how timely and comprehensive the services are. service and support. We are always appreciative of how timely and comprehensive the services are. More
by ARIFFABEVIN
Employees Worked With
January 14, 2025
This is a premier dealership. You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! More
by TOBY.RABENBURG
