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1,509 Reviews of Otto Cadillac - Service Center
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April 01, 2025
Nice, clean waiting area. Wi-fi worked well. Did not try to sell me anything I didn’t need. Wi-fi worked well. Did not try to sell me anything I didn’t need. More
by llmjink
Verified CustomerEmployees Worked With
April 01, 2025
I usually deal with Bill in Service and he is always professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. professional, courteous and friendly. I was also greeted by my salesman Dan Z. when I arrived. More
by kenb2
March 28, 2025
Great service, easy to deal with. So far we are very happy. The car is absolutely perfect!! So far we are very happy. The car is absolutely perfect!! More
by chandley977
March 28, 2025
Billy exceeded his white glove service (as usual ) as he has for the last 12 years. Can’t say enough about him and Rodger and the whole service team has for the last 12 years. Can’t say enough about him and Rodger and the whole service team More
by jeff@thefrasercompanies.com
March 27, 2025
Dependable , friendly ,timely and reasonably priced. Also appreciate the courtesy of pick up and return of serviced vehicle and rides when necessary. when necessary.. Also appreciate the courtesy of pick up and return of serviced vehicle and rides when necessary. when necessary.. More
by jastria1
Employees Worked With
March 26, 2025
Excellent service from Amber Young! Kept me informed all during the service. Quick and accurate service. Kept me informed all during the service. Quick and accurate service. More
by Mark
March 25, 2025
I called the service center and they “squeezed me in” that every day. I had trouble with one of the rear windows not operating properly. While I waited and they’re very comfortable waiting area the techn that every day. I had trouble with one of the rear windows not operating properly. While I waited and they’re very comfortable waiting area the technician took apart the window and found that a part of the window channel was not properly installed. That person fixed it and put everything back together. It works wonderfully now. What surprise me was they wash my car after the service was done. They told me this was all underneath the new car warranty which pleases me very much. I highly recommend OTTO Cadillac More
by xcskiingdoc
Employees Worked With
Other Employees :
Ryan and Declan and Nelson
March 24, 2025
I live in cleverdale and will be back for future service. Towed in but efficient fast service was performed. WILL NEVER USE DELLA CADILAC IN QUEENSBURY WITH THEIR HORTIBLE SERVICE. Otto will be when I need Towed in but efficient fast service was performed. WILL NEVER USE DELLA CADILAC IN QUEENSBURY WITH THEIR HORTIBLE SERVICE. Otto will be when I need service and oil changes. In future. More
by Paulv39
March 22, 2025
I have always received excellent care Staff is very courteous and friendly No one touches my car but Otto cadilla c. That's how I have so much faith in the service. I can't imagine dealing with anyone courteous and friendly No one touches my car but Otto cadilla c. That's how I have so much faith in the service. I can't imagine dealing with anyone else but Bill and the team Thank you for such great service. More
by jadeaqua
Employees Worked With
Bill Mclean
March 21, 2025
Excellent service, treats customers like family. Great dealership to work with and a great experience. Great dealership to work with and a great experience. More
by tr.golden
